Gerber Collision & Glass

Gerber Collision was absolutely amazing with my car repair. They went above and beyond and outdid themselves. Everyone was so helpful from Mary to Jessica at the front desk to Phillip answering all my questions and being so reassuring. I hope I dont ever need yall again but I definitely know who to trust. Thank You so much for everything!
Mar 26th, 2024

Polite staff but not very helpful
Feb 19th, 2024

Feb 15th, 2024

They did a great job!!!
Feb 14th, 2024

Had my vehicle repaired and upon pick up got in the car and realized the car was driving inadequately. Took the vehicle back to Gerber and told them how it was driving. They proceeded to tell me that nothing was wrong if you press really hard on the gas pedal (speeding). Danielle also had a very condescending attitude with the whole situation. They put me back in my rental after I explained that the car feels unsafe to drive & a few days later I was billed $300 for a diagnostic. They stated that was because the accident did not cause the problem, mind you the vehicle was NOT driving in this manner prior to the accident. Through my years of having a vehicle I have known other shops to charge $50-$100 for a diagnostic. $100 for the very MOST& expensive company whose service was 10000% better. When I received the receipt, the line item for the test stated $200. After asking where the $300 total came from the explanation was taxes which were listed at $0.00 on the same receipt. I still do not understand where the extra $100 was added into this. We payed the cost because we needed our vehicle back. When taking it to a dealership for our vehicles make, they were shocked and disappointed at the cost of the diagnostic that Gerber provided. The service department of that highly known company stated they should be ashamed for taking advantage of you in this situation. The woman at the front desk was also gossiping & speaking about her coworker disrespectfully to me, what professionalism. We mistakenly took it here with our insurance and mistake is what they proved to be. My spouse meant to ask for CALLIBER COLLISION. Who we have previously used and enjoyed. We will NEVER recommend GERBER COLLISION.
Mar 21st, 2024