Sleep Inn Newnan Atlanta South

Good hot breakfast, and friendly staff Safety: Felt safe the whole stay Food & drinks: Restaurants everywhere you turn
Apr 5th, 2024

My wife and I stopped in to the Sleep Inn this evening with a minor emergency. Without hesitating, Madison offered help that resolved our issue. She was professional, empathetic and so very kind to help us out. Thank you so much Madison, we are very appreciative. Well done and thank you again.
Mar 24th, 2024

Great prices! Nice rooms and kind staff.
Mar 13th, 2024

Great place for a rest.
Mar 8th, 2024

Beware. Long read. I have been a Choice member since 2015. Any Choice hotel I have visited has been good. From customer service to breakfast, location and other amenities. I don't live in Newnan GA but I work nearby. Once maybe twice a week I stay at the Sleep inn in Newnan GA on 5 Amalajack Blvd for rest of I need to since 2022. Never had an issue because I'm just there for rest. Recently there was a change in management and it is horrible. My ONLY issue this time happened around 2 weeks ago. I was omw home but decided to stop and rest. I got to the hotel and as I was checking in, I asked for a late checkout. 12 noon. Fine. The next morning, right before 11am, I get a call to my room asking was I checking out. I said no I have a late c/o. The person says, it's not listed. I say well that's a communication error on the hotel's part not mine ma'am. The person yelled at me and hung up the phone. I get downstairs at noon to checkout and ask for the manager. I waited 20mins. Before he came out. (Rude) I explained what happened, he said it wasn't front desk, probably a housekeeper, like it was normal, but with little empathy. I called corporate and was compensated with points for the inconvenience. I booked on 4/6/24 coming back to work get a call on 4/7 from FDsk because I booked for Sunday and they cancelled my stay and explained to me because I complained 2 weeks ago I cannot stay at this hotel anymore. Huh?! I worked at a full service hotel for 10yrs and had legitimate complaints like my own from guests, but Never did we ban a guest for having an inconvenience during their stay. I'm pretty sure the person(house keeper) laid it on thick to the manager later as if I was the rude one. This situation will also be handled. I don't care to stay again even if invited back. Need better leadership at limited service hotels. Ms Ford.
Apr 6th, 2024