Chamber of Commerce

      HomeTowne Studios Atlanta NE - Norcross South

      ( 518 Reviews )

      HomeTowne Studios Atlanta NE - Norcross South
      • 6295 Jimmy Carter Blvd
        Norcross, GA 30071
      •   678-799-7851
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      Chamber Rating

      2.4 - (518 reviews)
      106
      46
      49
      50
      267
      Read Our 518 Reviews

      Chamber Rating

      2.4 - (518 reviews)
      106
      46
      49
      50
      267
      › ‹
      • ColumbusState MensSoccer

        Had to leave early midnight and change hotels.... wayy too many cockroaches roaming around, which makes sense it being my first 2 star hotel ever to attend... but That many cockroaches?? Along eith the staff not dealing with them as I requested and they said they would... my last 2 star hotel. I expected but didn't expect it..
        Apr 5th, 2024

      • Roderick Monroe

        General Manager Tantina Dawson is an unprofessional liar. These pics show the room she tried to give me. Shes rude and smells horrible. Rooms have roaches. These pics show the room condition at check in
        Apr 3rd, 2024

      • Cody Raper (Ron Mexico)


        Mar 18th, 2024

      • Ramrao Patil

        Please don't recommend this studio for stay. I was unable to reach on time to location and when I ask him about this to agent she told me you will not get charged but I can see they charged me unnecessary for one night. I called back to them but they are not understanding and keep staying on earlier commitment. Very bad experience !!! Rooms: Rooms are not clean Safety: Not safety
        Mar 15th, 2024

      • Dionte Johnson

        Never been disrespectful so bad by anybody not alone the staff that works here. I missed a payment due to me being at work and not getting paid till the next day I call to explain my situation to them asking to see if they can do anything the management of the hotel told me over the phone it's not her fault I missed a payment ! Their customer service is so rude and so disrespectful it's unbelievable. If there was zero Stars I wouldn't give them any. The manager the black lady and the people she has working for her needs to be fired immediately. After moving out of the hotel I noticed some of my security equipment was stolen. I had a problem with the security guard their the lady is mad rude and mad disrespectful as she yells screams and demands people to do things and a very disrespectful manner she is definitely a thief I encourage everyone to do not waste your money at this place. It also has roaches.
        Mar 12th, 2024

      Read Our 518 Reviews

      About
      HomeTowne Studios Atlanta NE - Norcross South

      HomeTowne Studios Atlanta NE - Norcross South is located at 6295 Jimmy Carter Blvd in Norcross, Georgia 30071. HomeTowne Studios Atlanta NE - Norcross South can be contacted via phone at 678-799-7851 for pricing, hours and directions.

      Contact Info

      •   678-799-7851

      Questions & Answers

      Q What is the phone number for HomeTowne Studios Atlanta NE - Norcross South?

      A The phone number for HomeTowne Studios Atlanta NE - Norcross South is: 678-799-7851.

      Q Where is HomeTowne Studios Atlanta NE - Norcross South located?

      A HomeTowne Studios Atlanta NE - Norcross South is located at 6295 Jimmy Carter Blvd, Norcross, GA 30071

      Q What is the internet address for HomeTowne Studios Atlanta NE - Norcross South?

      A The website (URL) for HomeTowne Studios Atlanta NE - Norcross South is: https://www.redroof.com/extendedstay/hometownestudios/property/GA/Norcross/HTS1032?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_HTS1032

      Q How is HomeTowne Studios Atlanta NE - Norcross South rated?

      A HomeTowne Studios Atlanta NE - Norcross South has a 2.4 Star Rating from 518 reviewers.

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      Ratings and Reviews
      HomeTowne Studios Atlanta NE - Norcross South

      Overall Rating

      Overall Rating
      ( 518 Reviews )
      106
      46
      49
      50
      267
      Write a Review

      ColumbusState MensSoccer on Google

      image Had to leave early midnight and change hotels.... wayy too many cockroaches roaming around, which makes sense it being my first 2 star hotel ever to attend... but That many cockroaches?? Along eith the staff not dealing with them as I requested and they said they would... my last 2 star hotel. I expected but didn't expect it..

      Business Response on Google Apr 7th, 2024
      Dear Valued Guest, We are sorry to hear about your recent experience at the HOMETOWNE STUDIOS ATLANTA NE - NORCROSS SOUTH. We strive to provide guests with all the comforts of home, so it saddens us to learn that your experience was hindered due to multiple encounters with pests. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management in an effort to address your concerns. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Very truly yours,Sharma Red Roof Management RediResponse Specialist

      Roderick Monroe on Google

      image General Manager Tantina Dawson is an unprofessional liar. These pics show the room she tried to give me. Shes rude and smells horrible. Rooms have roaches. These pics show the room condition at check in

      Business Response on Google Apr 3rd, 2024
      Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ATLANTA NE - NORCROSS SOUTH with us, Roderick. I am sorry that your experience did not meet your expectations. You stated that your poor impression of the manager and the listed pests hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

      Cody Raper (Ron Mexico) on Google

      image

      Business Response on Google Mar 20th, 2024
      Hello Cody, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - NORCROSS SOUTH and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

      Ramrao Patil on Google

      image Please don't recommend this studio for stay. I was unable to reach on time to location and when I ask him about this to agent she told me you will not get charged but I can see they charged me unnecessary for one night. I called back to them but they are not understanding and keep staying on earlier commitment. Very bad experience !!!
      Rooms: Rooms are not clean
      Safety: Not safety

      Business Response on Google Mar 13th, 2024
      Dear Ramrao,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ HAMMOND. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. Please accept our sincerest apologies for the miscommunication regarding being charged for the reservation. It's important to note, as per cancellation policy, a deposit equal to first night's room and tax will be charged 48 hours prior to arrival. Please change or cancel your reservation by 4:00 pm local hotel tine 24 hours prior to your check in date for a full fund. Nevertheless, I will be sharing your feedback with management in an effort to address your concern. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your feedback and we wish you all the best in your future travels. Sincerely,Samantha Red Roof ManagementRediResponse Specialist

      Dionte Johnson on Google

      image Never been disrespectful so bad by anybody not alone the staff that works here. I missed a payment due to me being at work and not getting paid till the next day I call to explain my situation to them asking to see if they can do anything the management of the hotel told me over the phone it's not her fault I missed a payment ! Their customer service is so rude and so disrespectful it's unbelievable. If there was zero Stars I wouldn't give them any. The manager the black lady and the people she has working for her needs to be fired immediately. After moving out of the hotel I noticed some of my security equipment was stolen. I had a problem with the security guard their the lady is mad rude and mad disrespectful as she yells screams and demands people to do things and a very disrespectful manner she is definitely a thief I encourage everyone to do not waste your money at this place. It also has roaches.

      Business Response on Google Feb 17th, 2024
      Dear Dionte,Thank you for your review following your stay at HOMETOWNE STUDIOS ATLANTA NE - NORCROSS SOUTH. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that the customer service was less than satisfactory. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
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      Overall Rating

      Overall Rating
      ( 518 Reviews )
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