Shottenkirk Hyundai of Rome

Jan 12th, 2024

Jay Daniel's is the man to see about buying your next car.... spent 2 hours of his time helping me...
Dec 22nd, 2023

STAY AWAY! Read the negative reviews! Do not work with JAY; completely shifty and dishonest. Bought a car, they removed parts when cleaning, he said they would replace, have followed up for weeks said they were getting ordered, finally called again and they said they would never say they would do that! If they being untrue over such little money read the reviews for how they have ducked people over real money!
Nov 19th, 2023

Service dept. never answers their phone. Their biggest issue is they are rushed, apparently understaffed. We own a valuable high end Hyundai with several different warranties. They simply didn't want to deal with any of it. We have 3 Hyundais and a Genesis in our family. We are taking our business elsewhere.
Nov 18th, 2023

The purchase of my 2023 year model vehicle was the very worst retail experience I have ever had. The above one star rating is only because they do not offer a zero star rating. My story all boils down to the sales managers incompetence, his inability to follow up after he knew of my disappointment and him and his staff for their lack of product knowledge. Numerous follow up phone calls only added to my anger and disappointment when they were ignored. This is not a good company to do business with locally or if you were like me and drove four hours because you found what you supposedly wanted on the Internet. Dont disappoint yourself. Stay far far away from this dealership.
Nov 12th, 2023