The Best Cleaners & Laundry

Dear Quintessa,We sincerely apologize for the inconvenience you've experienced with our dry cleaning services. I understand how frustrating it must be to find that your sweater still has the same stains and odor after being dropped off for cleaning. This falls short of the high standards we set for ourselves, and I want to assure you that we take your feedback seriously.We would like to investigate this matter further to understand what went wrong and take appropriate measures to prevent it from happening in the future. Could you please provide more details about your order, such as the date it was dropped off and any specific instructions given to [email protected]? This information will help us identify the issue and address it promptly.Our goal is to ensure your complete satisfaction, and we are committed to making things right.Please feel free to reach out to us directly so we can discuss the details and arrange the best solution for you. We appreciate your understanding and the opportunity to rectify this situation.Thank you for bringing this to our attention, and we look forward to resolving the matter to your satisfaction.Best Cleaners & Laundry