Paul Cribbs - State Farm Insurance Agent

I Am GREATFUL!! TO Come Aboard To A New Insurance Company. I Am So THANKFUL!! For The Security And Coverage, I Have Found With Paul Cribbs_State Farm Agency. Oh Yeah!! How Can I Forget "Mr. Wayne Lokey" He Has Been GREAT!! To Work With Every Question Were Answered And The Needs (Or) Follow-Up Met To My SATISFACTION!!
Apr 10th, 2024

I've always been treated with the utmost respect by everyone at Paul's office whether it's over a phone call or in person at his office. Paul is very nice and I enjoy socializing with him when I stop in the office. A special "shout out" to Wayne for his extensive knowledge, and patience answering all my questions!
Feb 21st, 2024

Feb 6th, 2024

Always been treated with respect. Great, friendly group of agents.
Dec 22nd, 2023

Despite my history with this agency being very good, I have been routinely gifted with premium increases. As a result of my expressed concern, I will acknowledge that they offered me a discount. That discount pertained to Drive Safe and Save. A device is attached to your vehicle to monitor your driving habits. Firstly, that discount comes with a cost. My freedom on the road is mine. If I can help it, it shall not be monitored. Secondly, it makes no sense. It is only reasonable to say that my flawless record already warrants receiving this discount. Safe driving has undoubtedly been proven over the course of 15 years. A device is not needed to prove this. *I did not say that the Drive Safe and Save device is a tracking device (as you stated); I said it monitors your driving habits (how the vehicle is handled). Amended on 12/03/2023: I received my statement for the month of December of 2023. Unsurprisingly, I was gifted with another price hike. Between July and December of 2022, I approximately paid $85. Between January and June of 2023, I paid $99.74. For the succeeding six months, I paid $112.09. Currently, my bill (premium) is $126.61. I have a 2012 Honda Civic. I get it; there are factors that contribute to increases. However, one might think that a claimless (15 years or more) customer (23 years) would not receive an increase for each of the past four renewal periods. While these agents claim to not have any control over increases, they are cogs in the larger system of greed. They have demonstrated no regard for me and my valid perspective that theyve generated. Poor business practice! Amended on 12/08/2023: I visited their office to cancel my auto insurance. I told them that each of my last four premium renewals increased in price. There seemed to be no end in sight. Near the end of the meeting, the person asked if they could send me a quote a few months down the road; I had no problem with that. The representative said that State Farm is pretty good about getting former customers back. That right there implies that the upcoming quote would be lower than what they recently had me at. After 23 years of loyalty, they could have dropped the price right then and there. One big game! They likely expect folks to not uproot a long-standing account. Dont be afraid to part ways. Theyre counting on people fearing a change being a hassle; its not. I suggest not choosing Paul Cribbs - State Farm. I switched to USAA.
Feb 14th, 2024