Warner Robins Rehabilitation Center

From the moment you come through the doors, you will experience a friendly and caring environment. They have a wonderful rehab gym and excellent therapy staff.
Feb 14th, 2024

Rude on Christmas they wouldn't give my mother a message from me to wish her a Merry Christmas! Shame on you!
Dec 15th, 2023

My dad was at this rehab for exactly one month and it was horrible. He was discharged today. After he got home and started to tell us more of what he had to endure, I felt like I had to make a review. Might I add that Ive never left a review about anything but you cannot mistreat people or not provide the proper care for people that need help. He was discharged from the hospital after surgery and was unable to bear weight on his leg. While hospitalized he used a bed pan for this reason so he thought that he would do the same at the rehab. He ring his call bell and told the staff that he had to have a bowel movement and requested a bed pan. He was then told by staff member well, I dont know know what youre going to do then so he had to go on himself. I called that night and the following day the administrator Letitia did return our call to address the issue. She asked who the staff member was that said that to him but my mom and I werent there at the time and my dad didnt know her name or what time it happened. We still dont know if it was ever addressed. She then proceeded to tell my mom that the staff said she was being difficult which I didnt know. Theres also been times that hes ring his call bell and no one showed up. I was there recently and I had to help him to the bathroom. As I was helping him he accidentally ring the bell and a CNA did come and say she was giving another patient a bath. My dad said he ring the bell hours ago before I got there and no one ever came. Im convinced that she only showed up then because I was there. We were also told that that he would get a bath every other day. My dad just informed us tonight as my mom was bathing him that he only showered about 3 times during the entire admission. He also has a rash on his bottom and genital area that my mom is trying to treat. In addition we dont that think that the proper wound care was provided. My mom was cleaning and dressing wound on his foot and it looks horrible. Bottom line, theres no accountability. You try to inform higher ups of whats going on and they do nothing about it or they make it seem as if theyre doing something but they dont. Theres no way that the issues are being addressed if it continues to happen. It seems very unorganized and no one seems to care. Im glad that hes finally discharged. We shouldve had him moved in the beginning. My dad has been in a rehabilitation facility before but has never experienced anything so terrible or been treated terribly. In my opinion its pure negligence. I would not recommend. If you or a loved one is been sent here I would reconsider!
Feb 15th, 2023

I have worked in different facilities since 2009, and I compare my other job at Warner Robins Rehabilitation Center. This place is an excellent place to work tidily and be active with the patient. I've met the administrative staff, housekeeping, nurses, kitchen staff, and therapist. I have good impressions about each person I've come across here. It's a reasonable building and well kept. These are excellent, caring facilities. I work the night shift, and I love doing my job as a CNA here at Warner Robins Rehab Center.
Jan 4th, 2023

Dec 4th, 2022