Pro Camera Hawaii

Thank you Pro Camera Hawaii! Best place to rent lens and always great service with their knowledgeable staff. I can always count on them for all my camera needs. #Nikonrules
Mar 17th, 2024

"Tony and his team at Pro Camera Hawaii consistently deliver top-notch service for all my camera needs. Whether it's new camera bodies, lenses, or accessories, they always provide the highest quality products. What sets them apart is their dedication to customer comfort and satisfaction. Tony and his team create a welcoming environment where I feel comfortable asking any questions I have. Their expertise and friendly demeanor make every visit a pleasure. Highly recommend!"
Feb 27th, 2024

Great staff!! Great products!!! Always has the gear I need to buy, or rent out.
Feb 27th, 2024

I bought all my camera equipment from Pro Camera Hawaii . A Nikon Z8 and 5 lenses to go with that . The staff was helpful very , knowledgeable and cordial. I also experienced equipment rental from this store! Top notch, I was pleased with Cannon D6 and the lenses! Performance was amazing. Tony is being great at communicating with about special orders ! The store was easy to find . I never have problems with parking. As a costumer I feel so grateful to have a local camera shop like Pro camera Hawaii in the island and specifically that is Local owned. You can definitely feel the Aloha. Below are some pictures taken with the cameras and lenses from his shop. Water fall Nikon Z8 , Nikkor X 12/30 f4. Sunrise picture Cannon D6 EF24/105mm f4
Feb 17th, 2024

First time customer here, just wanna say i normally take many factors into account including customer service however Not the best customer service, Took multiple days just to get an estimate on a repair and even then they dont know about my canon 80D being eligible for repair by canon when on the website it explicitly states that they offer services and i got an estimate for the repair in minutes which brings me to another thing, the repair would cost me 400-500 for me to bring my camera in to their store when i could just send it to canon myself for $359 which i am now doing, even if i have to pay a little less to ship it myself directly to canon. Anyways not even the worst part because they couldn't even answer the rest of my questions about bringing my camera in to their shop, which if I am being honest, if they answered i would've been more enticed to bring my camera there anyways so im just gonna say save yourself some time dont rely on asking anything via email unless you're going in person which im sure the experience is different because then its guaranteed you will have came with money instead of questions. Edit: I am well aware what a family run business is however that doesnt excuse poor explanation and even poorer customer service and response time. Being a family owned business means making every customer experience easy to navigate and welcoming. NOT confusing and tideous. Absolutely ridiculous that a family owned business is not taking any sort of critique that could improve the companies customer service. Thats what this review is here for. Im not your high school bully wanting to pick on you for no reason. I am a dissatisfied customer providing insight to your absolutely underwhelming answers and customer service/experience. zero stars if i could. anyways best of luck in the future with the family owned business. Aloha.
Feb 26th, 2024