United States Postal Service

Eboney Garmon _{on Google}

Apr 4th, 2024

Lianna was so patient with me getting my passport. I never received this much help from another post office.

Truckngirl _{on Google}

Mar 2nd, 2024

The counter folks are super nice at this branch. Indoor PO boxes. Drive through drop. Convenient in central Aiea.

Craig Justin Bartolome _{on Google}

Jan 6th, 2024

if there is an zero star option i will give it to this place, false advertising on the passport time. Made me wait for hours. Bad experience not good if you want to do passport. Dont go here its trash

Malinda Vann _{on Google}

Jan 5th, 2024

Showed up at 12:00 pm Saturday, line out the door, and the USPS worker standing outside said they werent taking anymore people and said they were closed and I asked what time they closed she said 12:00pm. USPS website said they closed at 12:30pm. They need to update their website info or she shouldnt have lied about when they closed.

Yumi :3 _{on Google}

Dec 18th, 2023

It truly upsets me to give this location a 1 star as the ladies I've encountered here were wonderful... however the man that works here is the nastiest postal worker I have ever encountered in my life. Taking a look at some other 1 star reviews, I can see I wasn't the only one that experienced this.
The one man that works at this location was extremely rude and downright threatening. He spoke in a very belittling tone, got upset when I declined the more expensive services and threatened my packages would be left behind (literally he said if the airplane fills up your boxes are going to be LEFT BEHIND. who says that??)and was tapping his screen so hard with obvious irritation that the monitor was jerking back. So disgusting! All I was doing was utilizing the service which no other postal member had made me feel bad about but this man was so bothered to just do his job. I didn't come in last minute, I didn't give any attitude, and I waited my turn and answered any questions directed at me but he was do upset presumably because my packages were bigger and heavier.
He also told me in a very condescending tone that addresses should not be written on the top of the box where the flaps are but on the side instead but all the usps flat rate boxes have addresses on the flaps so what is that about?
I hope he quits soon as I love everyone else that works at this location other then this miserable man as this experience has genuinely made me feel like this location should be avoided at all costs. And just in case there is more then one man at this location it's the guy who is losing hair and has a barcode patterned comb over. Seriously please go get some anger management classes or spend some time touching grass. Maybe it will help you realize visitors and customers are not your enemy and are just trying to get on with their lives.