SERVPRO of Kauai

If I could give 1000 stars I would. Unfortunately a few months ago my elderly parents discovered mold in their bathroom due to a leak from their neighbors unit nextdoor. I initiated a claim through insurance and discovered ServPro. Servpros teams from start to finish were professional, friendly, and fast. I can't say enough great things about everyone we worked with to get my parents bathroom not only back to working but better than before. Huge thanks to Frank Vasquez and his team to get us through the finish line and really take care of my parents. I 1000% recommend Servpro for any restoration services you need help with.
Feb 18th, 2024

The workmanship was well done and the workers (Frank, Mike & June) were professional and accommodating. I would highly recommend Frank Vasquez and his crew because they treated us with respect, treated us like extended family and treated our house like it was theirs!
Feb 5th, 2024

Nale is very professional and very well mannered. When he was running late, (once), he called to let us know how far he was. He was very respectful and listened to our concerns. I appreciate his friendliness and his kind demeanor. Mahalo Nale, keep up the good work ethics!
Feb 2nd, 2024

We had an emergency in the middle of the night due to our pipes leaking which caused our apartment to flood at our condo in Salt Lake, Hawaii. ServPro came out and my experience with them was beyond my expectations. From a scale of 1-5 stars I would rate Frank and his team 1000 stars! The project manager Frank Vasquez is the man for this job, and he comes in full force ready to help. Frank contacted my mom and I and helped us with material selections during renovation, helped with communicating with our property manager, and listed our choices when it came to the renovation and let us know what would work best. Frank kept us updated on what was going on every step of the way from the beginning and until the end when they completed our apartment. Frank and his team Daixin and Hua at Servpro renovated our whole place from top to bottom including shower renovation, kitchen cabinets, flooring, wall and ceiling paint, and drywall installation. Frank and his team at Servpro were understanding, accommodating, had good communication with us, empathetic, respectful, professional and actually showed concerns that they genuinely wanted to help us. Also, they were easy to contact if we had any questions, and Frank was always there for us throughout the process. Overall, this emergency of ours turned into a very serious situation in our lives, but Frank and his team made it very easy for us during renovation. We will be forever grateful and thankful for Franks professionalism and his wonderful team.
Mar 9th, 2024

Technician Nale was so kind and empathetic with my situation. Thank you Nale!
Jan 26th, 2024