Raymond West

If I had an option for zero star rating that what this company deserves disrespectful to there employees and discrimination towards other.. DO NOT USE THIS COMPANY. Communication if awful and not professional please use another provider like (Crown, Arnold, Toyota). Very disappointed with this company and there behavior
Sep 3rd, 2023

We used Raymond for a loading dock. The communication was very poor from the sales man to the installation crew. We were very unhappy with the installation. The new dock seal did not seal the water out like we were told it would, we had to use ramps to get the truck high enough to seal the water out. We had a truck almost rip the top of the dock seal off, which the crew had to come reinstall it. The last thing is the finished product just looks unfinished with exposed wood on the outside of the building, that is not weather treated.
Aug 28th, 2022

May 1st, 2021

I requested service and gave them the error codes from my jack. (P151 and P412) These are associated with wiring shorts, CAN unit failure, or a bad battery. The technician could have checked them out (he had a laptop with full manuals in his van) and decided he couldn't fix it because he didn't have any of that stuff, he just had switches. Instead, he drove three hours to my location and spent two more taking apart the jack and not fixing it at $117 per hour.
Mar 24th, 2020

Terribly aggressive drivers. If theyre that careless when lives are involved imagine how careless theyd be working on your equipment. Stick with Arnold or another forklift company here in the valley.
Mar 23rd, 2020