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      Jackson Hewitt Tax Service

      ( 92 Reviews )

      Jackson Hewitt Tax Service
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      Hours

      Monday:
      Closed
      Tuesday:
      Closed
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      Closed
      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      Closed
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      Chamber Rating

      Verified Member
      4.7 - (92 reviews)
      85
      0
      2
      0
      5
      Read Our 92 Reviews

      Chamber Rating

      Verified Member
      4.7 - (92 reviews)
      85
      0
      2
      0
      5
      › ‹
      • Grace Cornia

        Amber was very friendly and helped me through my first time of doing my taxes.
        Feb 19th, 2024

      • Memori Lujan

        This is the 2nd year now that we have came to Jill here in Walmart. Shes the best and really made our visit stress free and fast.. THANK YOU JILL!!
        Feb 7th, 2024

      • Derrty Shirt

        Jill is amazing she always helps us out and gives us good convo!!!! Give her a raise
        Feb 1st, 2024

      • Dakota Murane

        I called and talked to Jill about the child tax credit and she was very rude and just the way she was about me asking question like I should know was very unprofessional.
        Jan 28th, 2024

      • Jamaica Mendoza

        I have went to Jackson Hewitt the past couple years because they give loans... This year I went to file my 2023 taxes they did give me the holiday loan $300 dollars .. went back to file when I got my W2 for the refund advance. They charged me over $700 to do them then denied my loan... That's the reason I went to them and was willing to pay that much. So I go tell the lady jill who did them and told her I wanted to cancel and wanted my money back. She said she had to get a hold of her boss... So she did. The boss lady (who's very rude and unprofessional btw) said there's no way to cancel them. She gave me the bosses number and I was messaging with her going back and forth I told her it's wasn't even accepting them at that point what did she mean I can't cancel?? She sent me a last message and said that talking to me was pointless and she was blocking my number. So I chopped it up as a loss... Now it's April 10th 2024 and I still haven't received my federal refund. I got my state a couple weeks after filing and guess what Jackson Hewitt took my whole state to pay their ridiculous fees!!!! I spoke with IrS yesterday and the lady told me to amend my taxes... So I did (not thru Jackson) called and spoke to Jill about amending and getting a refund. She told me she was calling the boss again (who mind you.. blocked me) and the boss would call me back i said well she blocked me last time we spoke and jill said shed call if her boss didnt. Still no call or help or resolution to any of it... Horrible customer service and a nightmare experience. Run the other way n Don't use these guys or if you do be prepared for it...
        Apr 9th, 2024

      Read Our 92 Reviews

      About
      Jackson Hewitt Tax Service

      Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

      Contact Info

      Languages

      • English
      • Spanish

      Questions & Answers

      Q What is the phone number for Jackson Hewitt Tax Service?

      A The phone number for Jackson Hewitt Tax Service is: (208) 321-1041.

      Q Where is Jackson Hewitt Tax Service located?

      A Jackson Hewitt Tax Service is located at 8300 W. Overland Rd., Boise, Idaho 83709

      Q What is the internet address for Jackson Hewitt Tax Service?

      A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/id/boise/8300-w-overland-rd/52508?utm_source=extnet&utm_medium=local&utm_campaign=localmaps&utm_content=52508

      Q What days are Jackson Hewitt Tax Service open?

      A Jackson Hewitt Tax Service is open:
      Monday: Closed
      Tuesday: Closed
      Wednesday: 11:00 AM - 7:00 PM
      Thursday: Closed
      Friday: Closed
      Saturday: Closed
      Sunday: Closed

      Q How is Jackson Hewitt Tax Service rated?

      A Jackson Hewitt Tax Service has a 4.7 Star Rating from 92 reviewers.

      Hours

      Monday:
      Closed
      Tuesday:
      Closed
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      Closed
      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      Closed
      Nearby Jackson Hewitt Locations

      Ratings and Reviews
      Jackson Hewitt Tax Service

      Overall Rating

      Overall Rating
      ( 92 Reviews )
      85
      0
      2
      0
      5
      Write a Review

      Grace Cornia on Google

      image Amber was very friendly and helped me through my first time of doing my taxes.

      Business Response on Google Feb 29th, 2024
      Thank you for choosing us this year, Grace, we're thrilled to hear we've left a fantastic 1st impression! 😍 If your friends or family need tax prep services, please send them our way, our team loves referrals and will make sure they get the dedicated attention they deserve. We appreciate your feedback for Amber's very friendly assistance, and we look forward to your next visit with us! - Jen, Jackson Hewitt Care Team

      Memori Lujan on Google

      image This is the 2nd year now that we have came to Jill here in Walmart. Shes the best and really made our visit stress free and fast.. THANK YOU JILL!!

      Business Response on Google Jan 14th, 2024
      Thank you so much for sharing your experience with us, Memori! We know that Tax Season can be stressful. One of our top goals is to make the experience for our clients easy and pain free. We're very proud of Jill for doing just that and earning your outstanding recommendation! We truly look forward to seeing you work together again. Have a wonderful day! -Carrisa, Jackson Hewitt Care Team

      Derrty Shirt on Google

      image Jill is amazing she always helps us out and gives us good convo!!!! Give her a raise

      Business Response on Google Feb 3rd, 2024
      It brightens our day to read your great review for Jill's amazing service, thank you Derrty Shirt! If your friends or family need tax prep services, please send them our way. Our team loves referrals and will make sure they get the dedicated attention they deserve. 😍 We always appreciate your feedback as a valued client, and can't wait for future visits with you here at Jackson Hewitt! 💙 - Jen, Jackson Hewitt Care Team

      Dakota Murane on Google

      image I called and talked to Jill about the child tax credit and she was very rude and just the way she was about me asking question like I should know was very unprofessional.

      Business Response on Google Jan 25th, 2024
      I regret hearing about your experience, Dakota Murane, but I want to express our gratitude for sharing it with us. Our goal is never to disappoint, and our dedicated Client Care team is here to address your concerns promptly and, if necessary, escalate them appropriately. To assist in resolving this matter, please reach out to us at 800-234-1040. Thank you for giving us the chance to assist you. - Cheri Morales, Jackson Hewitt

      Jamaica Mendoza on Google

      image I have went to Jackson Hewitt the past couple years because they give loans... This year I went to file my 2023 taxes they did give me the holiday loan $300 dollars .. went back to file when I got my W2 for the refund advance. They charged me over $700 to do them then denied my loan... That's the reason I went to them and was willing to pay that much. So I go tell the lady jill who did them and told her I wanted to cancel and wanted my money back. She said she had to get a hold of her boss... So she did. The boss lady (who's very rude and unprofessional btw) said there's no way to cancel them. She gave me the bosses number and I was messaging with her going back and forth I told her it's wasn't even accepting them at that point what did she mean I can't cancel?? She sent me a last message and said that talking to me was pointless and she was blocking my number. So I chopped it up as a loss... Now it's April 10th 2024 and I still haven't received my federal refund. I got my state a couple weeks after filing and guess what Jackson Hewitt took my whole state to pay their ridiculous fees!!!! I spoke with IrS yesterday and the lady told me to amend my taxes... So I did (not thru Jackson) called and spoke to Jill about amending and getting a refund. She told me she was calling the boss again (who mind you.. blocked me) and the boss would call me back i said well she blocked me last time we spoke and jill said shed call if her boss didnt. Still no call or help or resolution to any of it... Horrible customer service and a nightmare experience. Run the other way n Don't use these guys or if you do be prepared for it...

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      Overall Rating

      Overall Rating
      ( 92 Reviews )
      85
      0
      2
      0
      5

      Write a Review

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