Geek Squad

Geeks? I dont think so. Took my iphone to be rapair and came out with another problem. They damaged the screw that opens the the phone and lied to me that it wasa security screw. They didnt used the proper tools. Worse peope to work with. Took my phone to 360 wireles phone repair and they fix. Take your phones to 360 wireles phone repair, Nampa. They are very the best. Geeks= Idiots!!
Sep 9th, 2023

French fries over cooked not able to eat. Tools good. Got one of our orders wrong. Place too cold.
Sep 14th, 2022

Very disappointed with the service I received at this location. We brought a gaming PC in for repairs that ended up needing to be returned due to warranty issues. We had to buy a new PC and they told us they would hold the old one on site until the new PC got there to do a data transfer. When we came back a few days later with the new PC they had already sent the old one to the manufacturer and has forgot to take out my USBC connector for my headphones. Without this connector my headphones are useless so I now have a pair of $100 headphones I can't use and they told me I was out of luck. They also did a" data transfer "and all they did was copy everything into a folder and put it on to the desktop of the new PC. Nothing transferred over. It is a massive mess on the new PC. Do not go to this location. They don't care about the client. Go to Boise way better customer service!!!
Jun 22nd, 2023

My old laptop hard drive crashed. They helped me find a new laptop and then the Geek squad took my new one, sat with me at counter and set it up, downloaded ally apps and docs from the cloud They took such great care, asking me if I understood, making sure I was satisfied. So thankful for them
Jul 30th, 2022

Horrible experience, was sold the total tech plan becuase it was the same price of cloning my hard drove which they failed at. They ended up just transferring files over and setting up a new windows on my new hard drive so I had to manually transfer all apps, games and downloaded content from my old hard drive. My windows login and settings weren't moved over in the data transfer either. I had about 2tb of data on my old hard drive and only 264gb were moved. Getting my money back from this scam job. Now I have to do 2x as much work to restore my pc to what it was and clean up the mess these clown caused.
Apr 27th, 2022