Chamber of Commerce

      U.S. Bank Branch

      ( 45 Reviews )

      U.S. Bank Branch
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.6 - (45 reviews)
      22
      5
      5
      2
      11
      Read Our 45 Reviews

      Chamber Rating

      3.6 - (45 reviews)
      22
      5
      5
      2
      11
      › ‹
      • Miranda Powell

        This location is ridiculously slow. I come once a month for a cashiers check. If Im lucky the printer is actually working and Im able to get what I need. Theres always one teller and a line of at least 5 people waiting. Im actually currently in line waiting for about 15 minutes. Hire more staff. It shouldnt take 20-30 minutes for a simple bank transaction. Update: 4/5/24. Im here again and surprise surprise 4 people ahead of me and only 1 teller working
        Apr 4th, 2024

      • Raven Sparkman

        I stood in line for 45 minutes without customer service. The location closes at 5 it should not take a hour to take care of one customer! Very poor service and customer service.
        Apr 3rd, 2024

      • Hustle Enterprise

        Always slow the bank teller cant count Im never coming to this bank again and they have a attitude sometimes too do not recommend
        Mar 18th, 2024

      • Bernice White

        At first it was me and the security then two men came from nowhere close to my presence I was nervous as one man was right behind me and the security guard said nothing about my privacy nor gave me any sense of protection. I addressed the situation to the security guard about my fear she just repeated me and laughed it off.
        Nov 26th, 2023

      • Lorrie Lindley

        I went to this location to make a withdrawal, the teller who said she was also the manager refused to process my request. I had my current driver's license and debit cards . She said because they were reviewing my account I could not make a withdrawal. She refused to give me any help on when the review would be over and I should just wait. I asked for my driver's license and left. I did call my lawyer and asked if this was legal, she told me to call US Bank Headquarters. When I called I talked with a very supportive representative, which called the branch and spoke with the Branch Regional Administrator. The teller called m r back and completed my request. I have never in my life had this experience, I will never visit that branch in the future. There was not a customer service focus at this location. I am forever grateful to the US Bank Headquarters representative for being a phenomenal professional.
        Jan 9th, 2024

      Read Our 45 Reviews

      About
      U.S. Bank Branch

      U.S. Bank Branch is located at 815 W 63rd St in Chicago, Illinois 60621. U.S. Bank Branch can be contacted via phone at 773-873-8800 for pricing, hours and directions.

      Contact Info

      •   773-873-8800

      Payment Methods

      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for U.S. Bank Branch?

      A The phone number for U.S. Bank Branch is: 773-873-8800.

      Q Where is U.S. Bank Branch located?

      A U.S. Bank Branch is located at 815 W 63rd St, Chicago, IL 60621

      Q What is the internet address for U.S. Bank Branch?

      A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/illinois/chicago/815-w-63rd-st-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

      Q What days are U.S. Bank Branch open?

      A U.S. Bank Branch is open:
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM

      Q How is U.S. Bank Branch rated?

      A U.S. Bank Branch has a 3.6 Star Rating from 45 reviewers.

      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Nearby US Bank Locations

      Ratings and Reviews
      U.S. Bank Branch

      Overall Rating

      Overall Rating
      ( 45 Reviews )
      22
      5
      5
      2
      11
      Write a Review

      Miranda Powell on Google

      image This location is ridiculously slow. I come once a month for a cashiers check. If Im lucky the printer is actually working and Im able to get what I need. Theres always one teller and a line of at least 5 people waiting. Im actually currently in line waiting for about 15 minutes. Hire more staff. It shouldnt take 20-30 minutes for a simple bank transaction.
      Update: 4/5/24. Im here again and surprise surprise 4 people ahead of me and only 1 teller working

      Business Response on Google Apr 5th, 2024
      Good morning, Miranda. Thank you for providing us with an additional update. We are continuing to improve our customer experience and appreciate your time and feedback. Warm regards, ^Kortnee

      Raven Sparkman on Google

      image I stood in line for 45 minutes without customer service. The location closes at 5 it should not take a hour to take care of one customer! Very poor service and customer service.

      Business Response on Google Apr 3rd, 2024
      Hello, Raven. Thanks for leaving us your review. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather

      Hustle Enterprise on Google

      image Always slow the bank teller cant count Im never coming to this bank again and they have a attitude sometimes too do not recommend

      Business Response on Google Mar 14th, 2024
      Thank you for sharing this feedback about the branch, Hustle. If you'd like to discuss this experience further, feel free to send an email to [email protected] with reference #29115 and a Social Media Ambassador will follow up with you. Take care! ^Ryan

      Bernice White on Google

      image At first it was me and the security then two men came from nowhere close to my presence I was nervous as one man was right behind me and the security guard said nothing about my privacy nor gave me any sense of protection. I addressed the situation to the security guard about my fear she just repeated me and laughed it off.

      Business Response on Google Nov 14th, 2023
      Hello, Bernice. Thank you for taking the time to share. I apologize that your concerns weren't addressed. We strive to ensure all customers feel safe during their visits. I hope future interactions are better. All the best. ^Heather

      Lorrie Lindley on Google

      image I went to this location to make a withdrawal, the teller who said she was also the manager refused to process my request. I had my current driver's license and debit cards . She said because they were reviewing my account I could not make a withdrawal. She refused to give me any help on when the review would be over and I should just wait. I asked for my driver's license and left. I did call my lawyer and asked if this was legal, she told me to call US Bank Headquarters. When I called I talked with a very supportive representative, which called the branch and spoke with the
      Branch Regional Administrator. The teller called m r back and completed my request. I have never in my life had this experience, I will never visit that branch in the future. There was not a customer service focus at this location. I am forever grateful to the US Bank Headquarters representative for being a phenomenal professional.

      Business Response on Google Jan 30th, 2024
      Hello Lorrie, thank you for sharing your recent experience. We appreciate your candid feedback and use this information to improve our services. I am glad to hear you were able to complete your withdrawal. If you have any other questions or concerns, please don't hesitate to let us know. Kind regards, ^Kim
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 45 Reviews )
      22
      5
      5
      2
      11

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Bank Near Me in Chicago, IL

      Chase Bank
      902 N State St
      Chicago, Illinois 60610
      (312) 777-1785
      ( 23 Reviews )
      Ernest Tsorvas
      222 South Riverside Plaza
      Chicago, Illinois 60606
      (312) 704-5537
      ( 0 Reviews )
      Chase Bank
      4824 N Pulaski Rd
      Chicago, Illinois 60630
      (773) 427-9030
      ( 69 Reviews )
      BMO Harris Bank
      3101 N Broadway
      Chicago, IL 60657
      773-880-2150
      ( 32 Reviews )
      Brighton Park Community Bank
      4334 S Kedzie Avenue
      Chicago, Illinois 60632
      (773) 299-7430
      ( 21 Reviews )
      Lakeside Bank
      2800 N Ashland Ave
      Chicago, IL 60657
      (312) 435-5100
      ( 5 Reviews )
      PNC Bank
      1 N Franklin St, Ste 100
      Chicago, Illinois 60606
      (312) 384-6900
      ( 7 Reviews )
      CIBC Banking Center
      3040 W 111th St
      Chicago, IL 60655
      773-445-4500
      ( 12 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading