PNC Mortgage

Terrible bank. Their goal is to run up the fees while making it difficult to use any of their services. DO NOT USE PNC for business banking!!
Dec 21st, 2023

I came in today to notarize the paper as I did at this location earlier. The clerk who welcomed me did not provide any information about the available notary service at this location. There is no information about notary service au other locations. It was a waste of time coming here. I hope the branch provides this information on the Website.
May 6th, 2023

Only allowed to do business transactions through the ATM. No tellers.
Feb 15th, 2023

Both ATMs weren't taking cash nor were the tellers
Sep 26th, 2022

I've been a happy PNC customer for the past 10 years since I opened my account at the now closed PNC DEPAUL LOOP CAMPUS branch when I was in college. The Depaul partnership ended which resulted in my PNC branch being closed and my account was moved to the PNC Monroe & Dearborn branch. Since that move, the PNC Monroe & Dearborn branch has been making and sending all sorts of unsolicited calls and emails trying to up-sell me on loan, mortgage and other financial services. Each and every time they made these calls or emails I asked the Financial Consultant to put me on a do not contact list unless there are emergencies. Unfortunately this has been happening for the past year and they are still blowing up my phone and inbox. During the last call, the bank General Manager even had the nerve to tell me that my last complaint resulted in me being opted out of calls but not emails from his financial consultants. Am proceeding to close my account at the branch due to the lack of concern or empathy. I would suggest you take your business somewhere else since they clearly do not value your time and relationship. If there is anyone from corporate reading this feel free to investigate the matter since the branch manager Marsen L*** did not care about my repeat complaints.
Oct 20th, 2021