Arctic Heating & Cooling
-
111 Erick St #120
Crystal Lake, IL 60014 - 815-459-1255
Hours
Chamber Rating
-
Jan Griffith
Arctic Heating is the BEST! They are HONEST, TIMELY, EFFICIENT, REASONABLE, CARING, HELPFUL! I could go on but I'm sure you get the idea. I trust them implicitly. Thank you Arctic Heating!!!
Mar 18th, 2024 -
Carol S.
Technicians Alex and Evan performed the A/C maintenance on my system. I highly recommend this company for expert service and professionalism.
Feb 6th, 2024 -
David Oakes
Oct 17th, 2023 -
B Ca
We have hired Arctic Heating & Cooling multiple times over the years & they have our absolute highest recommendation. I don't write many reviews, but this one is long overdue. Know this - every single experience we have had w/ Arctic has resulted in exceptional service. We have called them during the coldest of winters, the hottest of summers, on weekends, on holidays. We've called them early in the morning & sometimes after hours. Our furnace runs 24x7 in the winter, our AC runs 24x7 in the summer. Nothing is ever 'turned off' & eventually things break down, sometimes at the very worst time (i.e. hosting family w/ a summer heat advisory on July 3rd). Regardless of the situation, Arctic has delivered time & time again. I have never felt 'sold to', or gouged, or 'nickeled & dimed' as most service providers tend to do when they're trying to sell you a more expensive service. Quite the opposite, Arctic is more focused on addressing your problem - not the ways they can convince you to pay them more money! Their rates are not only fair, they seem to charge less than other HVAC firms in the area (my wife is a 'shopper' & I proved this to her in the past!) Jeff & Chris are not only true professionals, they're in that small category of folks that we consider to be "good people". They've always been incredibly responsive, not only picking up our calls on the first few rings, but responding to our voicemails almost immediately. More often than not, they show up within a few hours, but they've also offered to visit after work or first thing in the morning to accommodate our schedules. A small thing but something I really do appreciate; they always show up on time & they always give us a heads up when they're on the way. Artic is the 'best of the best' & I'm incredibly thankful that they're always there to help.
Aug 7th, 2023 -
Melissa Marema
Discovered at 5 pm on a Thursday that our AC wasn't working. They had a tech here at 8 am the following day and we were back up and running by 10:30 am. Tech was great and thoroughly explained options and everything he did. Highly recommend! Service: A/C system maintenance
Jul 5th, 2023
About
Arctic Heating & Cooling
When your furnace or Air Conditioning unit isn't doing its job properly, you get worried. At Arctic, we want to make sure you are getting the best value and expertise in this time of need by offering exceptional customer service on every phone call, service appointment and equipment installation.
Contact Info
- 815-459-1255
- [email protected]
Payment Methods
- Cash
- AMEX
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Arctic Heating & Cooling?
A The phone number for Arctic Heating & Cooling is: 815-459-1255.
Q Where is Arctic Heating & Cooling located?
A Arctic Heating & Cooling is located at 111 Erick St #120, Crystal Lake, IL 60014
Q What is the internet address for Arctic Heating & Cooling?
A The website (URL) for Arctic Heating & Cooling is: http://www.arcticheatingandcooling.com/
Q How big is Arctic Heating & Cooling?
A Arctic Heating & Cooling employs approximately 20+ people.
Q What days are Arctic Heating & Cooling open?
A Arctic Heating & Cooling is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Q How is Arctic Heating & Cooling rated?
A Arctic Heating & Cooling has a 4.9 Star Rating from 84 reviewers.
Hours
Related Categories
Ratings and Reviews
Arctic Heating & Cooling
Overall Rating
Overall Rating
( 84 Reviews )Jan Griffith on Google
Arctic Heating is the BEST! They are HONEST, TIMELY, EFFICIENT, REASONABLE, CARING, HELPFUL! I could go on but I'm sure you get the idea. I trust them implicitly. Thank you Arctic Heating!!!
Carol S. on Google
Technicians Alex and Evan performed the A/C maintenance on my system. I highly recommend this company for expert service and professionalism.
David Oakes on Google
B Ca on Google
We have hired Arctic Heating & Cooling multiple times over the years & they have our absolute highest recommendation. I don't write many reviews, but this one is long overdue. Know this - every single experience we have had w/ Arctic has resulted in exceptional service. We have called them during the coldest of winters, the hottest of summers, on weekends, on holidays. We've called them early in the morning & sometimes after hours. Our furnace runs 24x7 in the winter, our AC runs 24x7 in the summer. Nothing is ever 'turned off' & eventually things break down, sometimes at the very worst time (i.e. hosting family w/ a summer heat advisory on July 3rd). Regardless of the situation, Arctic has delivered time & time again.
I have never felt 'sold to', or gouged, or 'nickeled & dimed' as most service providers tend to do when they're trying to sell you a more expensive service. Quite the opposite, Arctic is more focused on addressing your problem - not the ways they can convince you to pay them more money! Their rates are not only fair, they seem to charge less than other HVAC firms in the area (my wife is a 'shopper' & I proved this to her in the past!)
Jeff & Chris are not only true professionals, they're in that small category of folks that we consider to be "good people". They've always been incredibly responsive, not only picking up our calls on the first few rings, but responding to our voicemails almost immediately. More often than not, they show up within a few hours, but they've also offered to visit after work or first thing in the morning to accommodate our schedules. A small thing but something I really do appreciate; they always show up on time & they always give us a heads up when they're on the way. Artic is the 'best of the best' & I'm incredibly thankful that they're always there to help.
Melissa Marema on Google
Discovered at 5 pm on a Thursday that our AC wasn't working. They had a tech here at 8 am the following day and we were back up and running by 10:30 am. Tech was great and thoroughly explained options and everything he did. Highly recommend! Service: A/C system maintenance
Overall Rating
Overall Rating
( 84 Reviews )Write a Review
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