Budget Truck Rental

Do Not Use this location to rent a truck. Horrible customer service. They canceled my truck reservation the day before my moving date last minute when I had reserved the truck 2 weeks prior to my moving date. They also charged my credit card when they are the ones that canceled the truck rental. Use Uhaul instead. Cheaper prices and Uhaul does not cancel your reservation for no reason. I would give Budget Truck Rental zero stars if I had the option. I complained to Budget corporate office and nothing. Not even an apology.
Feb 18th, 2022

Nice people at this location. 26ft Truck was beat up at the rear bumper area. Otherwise drove great, cold AC. Easy to drive
Oct 20th, 2021

They dont evan answer the phone
Oct 7th, 2021

AVOID THEM AT ALL COSTS. We paid over $4k for a 26' moving truck rental for our cross state move. First, the initial location didn't have our truck size available and no one notified us, even though our reservation was confirmed online. Then, once we finally got a truck, it was dangerous issue after issue. The truck windshield wiper fluid was out, so we had to pay to replace it ourselves. Then diesel exhaust fluid light & engine overheating light came on mid-trip. We had to find a truck repair place ourselves, get it approved by budget & waited 6 hours to get the truck repaired. When we were finally on the road again, it was getting dark & we noticed the headlights were out, forcing us to stop & stay overnight in a hotel. When we notified budget of these issues, they were unwilling to help or discount our rental. The state the truck was given to us is completely unacceptable & was in no condition to be driven. Choose Uhaul or another company instead.
Jul 2nd, 2021

Jennie is the best
Mar 7th, 2021