CRDN of Northern Illinois

They destroyed over 50 pieces of clothing, and chipped an 84 inch TV, but have been unresponsive with a resolution
Feb 20th, 2024

Like others have stated they are crooks!! DO NOT GO THROUGH THEM FOR FIRE/WATER claims!! They do nothing but scam the insurance companies. Not only did nearly all our Rush clothes come back smelling like smoke stillThey damaged nearly every electronic and electrical cookware, tons of clothes/shoes/bags and lost some of our things. Weve had nothing but issues with them since our fire. Weve been ignored for last 2 months trying to get resolution on things that were returned damaged that the insurance didnt take care of and said was their responsibility . But they just ignore us and now Jasmine is trying tell me they will be adding it to claim list under my insurance as unrestorable but it wasnt unrestorable THEY damaged it lol. Your better off finding any company other then this one to take care of your stuff!! Trust these reviews!! Do not use them!!
Aug 8th, 2023

Lisa was spectacular! She was clearly skilled at her job, very responsive and, importantly, sensitive and compassionate. Experiencing a fire and its insidious, extensive damage first hand is shocking and overwhelming. Lisa was indispensable in helping me through it. She is a true professional and an extraordinary person. Kudos to you, Lisa! And, thank you from the bottom of my heart. Service: Fire damage cleanup & repair
Jan 16th, 2023

Superior quality cleaning of my clothes, shoes, and purses. Very fast work on immediate needs. Wonderful delivery service. This is an excellent company that I would be proud to recommend to family and friends. Services: Water damage-related cleanup & repair, Water damage-related mold removal
Jan 2nd, 2023

BEWARE CROOKS!!! This company is only here to screw the insurance companies, they send a lady out by the name Lisa Parducci, to do my cloths and electronics she was fine until she told me they were going to fix my tvs after I watched multiple gallons of water go threw back end and i told here no way then her whole attitude turned 180 she is one of the pushy rudest people I have ever met when she did not get her way, she then send two ladies out to pick up cloths the had 8 inches of snow in back yard and lady pulls right in back yard and get stuck and ruts the the grass and has to be towed out, the take my cloths, call a few days later and they tell me the are in production and I tell them to stop and they tell me NO, they are no holding my cloths and wives wedding dress for three months hostage, so they can charge my insurance company daily for storage, wonder why ever body Insurance is so High!!! Also stay away from Jessica as bad as LISA!!! Service: Fire damage cleanup & repair
Jan 17th, 2023