Embassy Suites by Hilton Chicago Lombard Oak Brook

A beautiful hotel
Apr 3rd, 2024

Mar 28th, 2024

Great hotel with lots of amenities....pool, fitness room, hot tub. It is close to many restaurants and shopping. The hotel is easy to access because it is near a major expressway. The rooms were very clean and spacious. The complimentary breakfast was really good...made to order omelets/eggs and tons of other additions like French toast, sausage, potatoes, pastries, yogurt, bagels, and cereal. I would definitely stay here again!
Mar 26th, 2024

Me and my family stay at the embassy quite frequently! However this time our stay was quite different. The staff is always courteous, however very understaffed. The pool area is place that should be safe & enjoyable. In the evening they have security, but apparently they need it all day at the pool! My son & husband went down to swim & there were a bunch of unaattended boys. The boys were running around, taking clean towels, and placing them in the pool. They were playing in the hot tub,and hitting each other with towels,with no regards of other guest. There were also several hotel room parties, which needs to stop, because once again there is no consideration of other guest! The lack of supervision that is allowed on the premises is appalling! When we checked in on our first night everything was clean. As we continued our stay you could see the dissaray, throughout the hotel, because of all the ruckus that was allowed. To top off our stay we were awakened by some kids pulling the fire alarm at 8AM this Easter morning. We were guest from 03/28/24 to 03/31/24 We love Embassy, but they need to make some changes, or they will start to lose alot of long time guest.
Apr 2nd, 2024

Quite, rooms were a good size and the bedrooms were seperated from the living area. Bathroom sink stopper was broke and the shower handle was loose. But all in all not to bad. Breakfast were decent and there is a Dunkin right across the street.
Mar 26th, 2024