SERVPRO of Mount Prospect/North Des Plaines

Lissett Betancourt _{on Google}

Jun 24th, 2023

Great experience! Needed a team in an emergency situation. Very professional staff took care of us; Jacqy was amazing and attentive to our store. Ruben and Ivan did amazing work. Thank you Servpro for your speed of service, quality work, and professionalism.

Gail L. _{on Yelp}

Jul 14th, 2022

Excellent AAAA++++ service! Highest recommendation from homeowners of 25+ years. Jim and his son Jason are fantastic, true pros that offer top customer service. I called after our basement's ejector pump failed, leaving us with a mess, and Jim spent a lot of extra time with me on the phone--giving me helpful suggestions on what to do in the moment, so that when they got here we could hope for the best possible outcome. It worked! They were able to clean and sanitize our damaged basement with no need to rip anything out. On the way out, Jim made sure that we were 100% satisfied, and left his card and said several times to call with any questions or concerns, not something many contractors do. You don't want to need a service like this, but when you do, you can trust these guys to make your home feel right again. It was an extremely positive experience. (Side note: They wear booties, which to me signifies a level of respect and concern for your home that I very much appreciate.)

Adrienne ONeill _{on Google}

May 13th, 2022

Services: Water damage-related cleanup & repair, Sewage cleanup