Naperville Bank & Trust

Too good in explaining all the terms and conditions about savings account
Apr 7th, 2024

Suman Sharma was the best - she explained everything to me like I am a 2 year old and her service was really fast. She was focused on me and provided me the best options for my situation. I am grateful to her.
Apr 5th, 2024

Exceptional Service at Naperville Bank & Trust I recently had the pleasure of working with Relationship Banker Suman Sharma at Naperville Bank & Trust, and I am immensely grateful for the exceptional service I received. I was particularly impressed with the bank's willingness to provide me with a locker box, which had been previously denied by a larger bank where I had been a customer for over a decade. Suman Sharma went above and beyond to ensure that my banking experience was smooth and efficient. She was patient, understanding, and took the time to explain all the available options to me. Her professionalism and expertise were evident throughout the process. The process of opening bank accounts was made incredibly easy thanks to Suman's guidance. She provided clear instructions and ensured that all the necessary paperwork was completed accurately. I was able to set up my accounts quickly and conveniently. I was particularly impressed with Naperville Bank & Trust's willingness to provide me with a locker box. This service had been denied by my previous bank, despite my long-standing relationship with them. Suman Sharma understood my need for secure storage and worked diligently to make it happen. The overall customer service at Naperville Bank & Trust was impeccable. All the staff members I interacted with were friendly, helpful, and knowledgeable. They made me feel valued as a customer and went the extra mile to ensure my satisfaction. I highly recommend Naperville Bank & Trust to anyone looking for a reliable and customer-centric banking experience. Relationship Banker Suman Sharma is a true asset to the bank, and her exceptional service made all the difference in my banking journey. I am grateful for the opportunity to bank with such a professional and supportive institution.
Mar 26th, 2024

Very excellent service. We really enjoyed her attitude to help us all the way. We are so happy we met her today for our business.
Mar 23rd, 2024

Mar 13th, 2024