Couture Vision
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232 S Washington St #3
Naperville, IL 60540 - 630-369-3937
Hours
Chamber Rating
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Miles Ferolino
Hello, I am a patient here at Couture Vision. I got my exam here in September of 2023. The staff was PHENOMENAL, the opticians did an amazing job (especially Carli and Lia, the other dude did alright). Dr. Black changed my LIFE, he gave me a prescription that worked perfectly. Their frame line up for eyeglasses is one of the best line ups I've even seen. Those Bevels are as if God himself came down from the heavens and crafted the frames with his own hands. I highly recommend this place. They don't even do the air puff test! 100/10
Jan 1st, 2024 -
Saphire Westfall
Best place by far to get glasses, amazingly friendly staff who treat everyone like family, with an amazing optometrist.
Dec 26th, 2023 -
Kirk Paille
Outstanding selection and fantastic customer service from start to finish. Will never go anywhere else for glasses/eyecare!
Nov 4th, 2023 -
Tanya Snyder
I had come here for 4-5 years under my parents insurance with no issues and returned to purchase glasses on my own plan. They helped pick out glasses for me after finding my new insurance in their system. My insurance is listed on their website and the sales associate submitted a claim but failed to inform me the benefit was out-of-network. The glasses ended up costing almost double what they would have at a covered provider. I called less than 24 hrs after my visit to cancel the order when I realized my glasses werent covered and they said I could do that but that I would be charged a 30% restocking fee. They said they informed me of this, but they only said that in the context of me ordering frames they didnt currently have in stock. The frames I purchased were in stock at their practice, so there should be no restocking fee. The person on the phone was rude and pretty much gaslit me when I explained what happened. They told me my insurance was in network but it was my medical insurance, not my vision. Thats not how vision insurance evens works. I would have appreciated greater transparency throughout the buying process. They should also clarify on their website what insurances they accept. I have filed a complaint with my insurance company for false advertising. Its unfortunate because Dr. Black is a great optometrist, but it feels like they are running a shady business.
Apr 4th, 2023 -
Annamarie York
Dr. Wendell is very professional, knowledgeable and very personable. I highly recommend the practice.
Feb 20th, 2023
Contact Info
- 630-369-3937
Questions & Answers
Q What is the phone number for Couture Vision?
A The phone number for Couture Vision is: 630-369-3937.
Q Where is Couture Vision located?
A Couture Vision is located at 232 S Washington St #3, Naperville, IL 60540
Q What is the internet address for Couture Vision?
A The website (URL) for Couture Vision is: http://www.couture-vision.com/
Q What days are Couture Vision open?
A Couture Vision is open:
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Q How is Couture Vision rated?
A Couture Vision has a 4.9 Star Rating from 42 reviewers.
Hours
Related Categories
Ratings and Reviews
Couture Vision
Overall Rating
Overall Rating
( 42 Reviews )Miles Ferolino on Google
Hello, I am a patient here at Couture Vision. I got my exam here in September of 2023. The staff was PHENOMENAL, the opticians did an amazing job (especially Carli and Lia, the other dude did alright).
Dr. Black changed my LIFE, he gave me a prescription that worked perfectly. Their frame line up for eyeglasses is one of the best line ups I've even seen. Those Bevels are as if God himself came down from the heavens and crafted the frames with his own hands. I highly recommend this place. They don't even do the air puff test!
100/10
Saphire Westfall on Google
Best place by far to get glasses, amazingly friendly staff who treat everyone like family, with an amazing optometrist.
Kirk Paille on Google
Outstanding selection and fantastic customer service from start to finish. Will never go anywhere else for glasses/eyecare!
Tanya Snyder on Google
I had come here for 4-5 years under my parents insurance with no issues and returned to purchase glasses on my own plan. They helped pick out glasses for me after finding my new insurance in their system. My insurance is listed on their website and the sales associate submitted a claim but failed to inform me the benefit was out-of-network. The glasses ended up costing almost double what they would have at a covered provider. I called less than 24 hrs after my visit to cancel the order when I realized my glasses werent covered and they said I could do that but that I would be charged a 30% restocking fee. They said they informed me of this, but they only said that in the context of me ordering frames they didnt currently have in stock. The frames I purchased were in stock at their practice, so there should be no restocking fee. The person on the phone was rude and pretty much gaslit me when I explained what happened. They told me my insurance was in network but it was my medical insurance, not my vision. Thats not how vision insurance evens works. I would have appreciated greater transparency throughout the buying process. They should also clarify on their website what insurances they accept. I have filed a complaint with my insurance company for false advertising. Its unfortunate because Dr. Black is a great optometrist, but it feels like they are running a shady business.
Annamarie York on Google
Dr. Wendell is very professional, knowledgeable and very personable. I highly recommend the practice.
Overall Rating
Overall Rating
( 42 Reviews )Write a Review
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