Masala Pizza Company

Placed an order for pickup at 7:30pm, arrived at 8pm and found the restaurant closed. Their hours say open until 9pm. The order was confirmed and said ready for pickup, and my card has been charged. Its completely unacceptable. Their customer service is atrocious.
Jun 26th, 2023

We never got the pizza. We ordered at 11, by 12:45 I called again and they said the driver never showed up. So instead of calling so we could order from another place, they just let us wait. We had an event and all the kids were starving. Ill never order from here again.
Jun 23rd, 2023

The food is good, but every time I have been the service has been horrible. First few times I have been the service has not been welcoming. This time around I ended up waiting an hour to get my food after already placing an order online. Very unfortunate as the food itself is good, but the service isnt worth it
May 30th, 2023

May 20th, 2023

We are regular customers to masala pizza, Naperville. We buy monthly two times. This weekend we bought paneer pizza, thats the worst pizza we had. The sauce they kept is not tikka sauce, they just kept some sweet sauce. They spoiled our Friday night with the pizza, decided not to visit masala pizza never again.
May 17th, 2023