Naperville's Department of Public Utilities
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400 S Eagle St
Naperville, IL 60540 - 630-420-6059
Hours
Chamber Rating
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KISHORE TIPIRNENI
Very bad experience and Service Fees are so high and contributing the 30 percent of actual usage bill.
Jun 2nd, 2023 -
Mike Lukas
Beware setting up service here. $340 fee for new electric service. This is what happens when theres a monopoly on utilities.
Aug 9th, 2021 -
Robin Thomas
Friendly and helpful on two separate occasions.
Jul 10th, 2021 -
Anna Silva
Very irritable and angry billing representatives! So sad, very unprofessional! Would not recommend calling for any billing discrepancies. They will greet your call for help with an attitude that will make you wish you didn't live in Naperville. Maybe consider additional customer service training for your telephone representatives. Just awful.
Sep 12th, 2020 -
Denise Gormley
Please tell your employees to stay off our decks and patios. Those are personal spaces that need to stay personal. They have no business on them, or walking across them. Thank you.
Jan 30th, 2020
Contact Info
- 630-420-6059
Questions & Answers
Q What is the phone number for Naperville's Department of Public Utilities?
A The phone number for Naperville's Department of Public Utilities is: 630-420-6059.
Q Where is Naperville's Department of Public Utilities located?
A Naperville's Department of Public Utilities is located at 400 S Eagle St, Naperville, IL 60540
Q What is the internet address for Naperville's Department of Public Utilities?
A The website (URL) for Naperville's Department of Public Utilities is: http://www.naperville.il.us/utilityservice.aspx
Q What days are Naperville's Department of Public Utilities open?
A Naperville's Department of Public Utilities is open:
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 10:00 AM - 2:00 PM
Q How is Naperville's Department of Public Utilities rated?
A Naperville's Department of Public Utilities has a 2.5 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Naperville's Department of Public Utilities
Overall Rating
Overall Rating
( 6 Reviews )KISHORE TIPIRNENI on ChamberofCommerce.com
Very bad experience and Service Fees are so high and contributing the 30 percent of actual usage bill.
Mike Lukas on Google
Beware setting up service here. $340 fee for new electric service. This is what happens when theres a monopoly on utilities.
Robin Thomas on Google
Friendly and helpful on two separate occasions.
Anna Silva on Google
Very irritable and angry billing representatives! So sad, very unprofessional! Would not recommend calling for any billing discrepancies. They will greet your call for help with an attitude that will make you wish you didn't live in Naperville. Maybe consider additional customer service training for your telephone representatives. Just awful.
Denise Gormley on Google
Please tell your employees to stay off our decks and patios. Those are personal spaces that need to stay personal. They have no business on them, or walking across them. Thank you.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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