Great American Bagel
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12774 S Harlem Ave
Palos Heights, IL 60463 - 708-361-6400
Hours
Chamber Rating
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Kathy Leiser
Love our bagel breakfast! Ladies who work here are fabulous.
Mar 29th, 2024 -
Javier Becerra
Lots of choices, quality ingredients and outstanding customer service.
Mar 22nd, 2024 -
Heather Votteler
Bacon cheddar bagel is my fav!!! Coffee is always fresh
Feb 27th, 2024 -
x1Fierce1x
I don't write reviews often, but this has been a bad enough experience to merit it. Order one of the omelet items with a four cheese bagel and now I've been sitting next to the toilet for hours with food posioning.
Feb 12th, 2024 -
Julie Barker
First of all I worked here a long time ago when I was a kid and Chuck was the owner there it was a lot different back then and a more friendly atmosphere . Now the owner doesnt take responsibility when her workers make a mistake and go in the best interest of the customer. I have a son with allergies and I counted the bagels and it ended up being 11 instead of the 13 on the bakers dozen. The owner didnt believe me and the girl working there literally dumped all the bagels out on a contaminated space to count them which I was correct that they shorted me two bagels. Not an apology and not even a care that I have a child with dairy allergy and she just dumped them all out which I clearly stated so my child could not even eat any of the bagels. Secondly, my mom came in for four bagels they charged her for half a dozen. Again not an apology for the mistake but I am short staffed not my problem here and the girl working there must have been having a bad day. When you are stealing peoples money and not giving them what they ordered that is a big offense and people should know this. The owner only cares that people are coming in and out of her store but doesnt appreciate the customers at all. Her workers make mistakes and instead of being a manager and owner she covers up for them and hangs up on people or cuts them short.
Jan 31st, 2024
Contact Info
- 708-361-6400
Questions & Answers
Q What is the phone number for Great American Bagel?
A The phone number for Great American Bagel is: 708-361-6400.
Q Where is Great American Bagel located?
A Great American Bagel is located at 12774 S Harlem Ave, Palos Heights, IL 60463
Q What is the internet address for Great American Bagel?
A The website (URL) for Great American Bagel is: http://www.greatamericanbagel.com/
Q What days are Great American Bagel open?
A Great American Bagel is open:
Sunday: 7:00 AM - 2:00 PM
Monday: 6:00 AM - 2:00 PM
Tuesday: 6:00 AM - 2:00 PM
Wednesday: 6:00 AM - 2:00 PM
Thursday: 6:00 AM - 2:00 PM
Friday: 6:00 AM - 2:00 PM
Saturday: 7:00 AM - 2:00 PM
Q How is Great American Bagel rated?
A Great American Bagel has a 4.6 Star Rating from 294 reviewers.
Hours
Ratings and Reviews
Great American Bagel
Overall Rating
Overall Rating
( 294 Reviews )Kathy Leiser on Google
Love our bagel breakfast!
Ladies who work here are fabulous.
Javier Becerra on Google
Lots of choices, quality ingredients and outstanding customer service.
Heather Votteler on Google
Bacon cheddar bagel is my fav!!! Coffee is always fresh
x1Fierce1x on Google
I don't write reviews often, but this has been a bad enough experience to merit it. Order one of the omelet items with a four cheese bagel and now I've been sitting next to the toilet for hours with food posioning.
Julie Barker on Google
First of all I worked here a long time ago when I was a kid and Chuck was the owner there it was a lot different back then and a more friendly atmosphere . Now the owner doesnt take responsibility when her workers make a mistake and go in the best interest of the customer. I have a son with allergies and I counted the bagels and it ended up being 11 instead of the 13 on the bakers dozen. The owner didnt believe me and the girl working there literally dumped all the bagels out on a contaminated space to count them which I was correct that they shorted me two bagels. Not an apology and not even a care that I have a child with dairy allergy and she just dumped them all out which I clearly stated so my child could not even eat any of the bagels. Secondly, my mom came in for four bagels they charged her for half a dozen. Again not an apology for the mistake but I am short staffed not my problem here and the girl working there must have been having a bad day. When you are stealing peoples money and not giving them what they ordered that is a big offense and people should know this. The owner only cares that people are coming in and out of her store but doesnt appreciate the customers at all. Her workers make mistakes and instead of being a manager and owner she covers up for them and hangs up on people or cuts them short.