Carpet Weaver's Flooring & Furniture Gallery

I am so pleased with my new kitchen floor. Both it and the team who worked with me are wonderful. From Janet, the designer who found the perfect color and material, Terry who over saw the project as well as leveling the floor in preparation for installation, to David and Josh who installed the floor were all professional, personable, and totally devoted to as perfect a job as possible in a hundred- year- old house. In addition, they are just plain nice people. Springfield, Conestoga can be very proud of this team. They did an excellent job. Carole Kennerly, Springfield, Illinois
Oct 7th, 2023

Aug 27th, 2023

We had a terrible experience with Carpet Weaver. They weren't our choice from the beginning and were forced to us by our builder. We did our wood flooring, tile flooring and wood stairs with them and in all three area we had several problems. Problems happen during jobs but their customer service and after care is what disappointed us. As soon as the project was done it was almost impossible to find them to repair the problems they caused and promised to fix. They ordered wrong tiles and told us they will order right ones and replace them for free and they did not do that. Our wood stairs had several broken pieces and it took me almost a year to bring them back to fix it. And we still have bathrooms that are missing grout between tiles since they forgot to put grout between tiles! after 2 years of communications I gave up today and decided to write this review so other people avoid making the same mistake. They simply told us several times that they will come and fix the issues but they didn't and at some point stopped answering our emails and phone calls.
Aug 9th, 2023

Aug 5th, 2023

Very pleased with install job and product. Especially pleased with the assistance given by Parker Gleason who walked me through the process every step of the way. He was courteous, knowledgeable and when he didnt have an answer to my many questions he knew where to get it. Thank you.
Jun 29th, 2023