Penske Truck Rental

Excellent customer service, friendly and helpful.
Jun 28th, 2023

Easy to rent from them, and pickup and drop off we're very smooth. All staff members were very friendly and knowledgeable.
Aug 30th, 2022

This place has my business in the future for renting, a moving truck. Besides being a great daily rate that could not be beaten by local competitors, U-Haul. The gentleman (I think George is his name) checking us in and answering the phone was super kind, and knowledgeable, and just made the whole experience over the top positive. Plus it didn't hurt he kept calling me kiddo, (I am 52). The truck ran great, speakers in the truck jammed, and heat and A/C cranked. Gas mileage was better overall than my prior experiences with other rental trucks that seem to have utilized twice as much gas for less mileage. George even warmed up the vehicle for us just before our pick-up time, which was amazing in itself. However, if you are looking for those last-minute items, like boxes, straps, tape, and locks, then you will need to get those elsewhere or be more prepared with your task at hand. Overall folks, if you are in need, of a rental truck, Penske at P3 in Springfield, should be the first place you should look. It most likely will be the last as well! Thank you, George, much appreciated!
Apr 27th, 2023

Everyone was extremely nice & helpful! There's only one complaint; they only have a few trucks to rent (like 3)!
Aug 18th, 2022

Friendly helpful service. I lost my key and was able to drive to another facility to get it. I was not charged extra to pick it up. I did have to drive to Earth City, Missouri since it was the weekend. They did offer to deliver the key but I did not ask if there would be any charge. I did purchase basic insurance and they extended my rental by one day due to delay resulting from the loss of my key.
Aug 16th, 2022