Advanced Auto Care

Awesome thanks Services: Tires, Engine repair, Brakes
Apr 10th, 2024

Apr 9th, 2024

I have paid Advanced twice to diagnose and fix the problem of my cooling fan failing to work. Additionally, I paid Minton Body Shop who paid Advanced to diagnose and replace this same fan. They have diagnosed and replaced it 3 times and it went out again. They wanted me to pay them an additional $135/hour to diagnose the problem, stating that they didn't diagnose it the previous times, and they only did what was asked of them by me and Minton. However, I have two invoices stating that they diagnosed it, plus the word of Max Bland at Minton, whom I trust beyond the shadow of a doubt, who says he asked them to and they did diagnose it. Instead of giving me answers to my questions about why on earth I would pay them to look at something they've already been paid three times for, Justin chose to explain to me why the problem needed to be properly diagnosed (No kidding! That is what I asked them to do last summer!), tried to throw Max under the bus, saying he was responsible for the diagnosis, and refused any kind of assistance in getting my overheated car to their shop so I could give them more money. Additionally, when I asked for a GM part to be installed, he told me it was a special order and would take 7-10 days to get here. However, Lloyd and Adam over at Auto Choice (GREAT place for honest work) had the part there the same day. This was vital considering I am a single mom and I support my son and myself with that car. Not being able to drive it this past "Eclipse Weekend" cost me anywhere from $600-$1,000 of wages. Losing another 7-10 days quite literally could have put us on the street.
Apr 9th, 2024

We were visiting Bloomington to see the eclipse, and on our way out of town our car started shaking violently. We looked for a local repair shop, noticed this one had good reviews, and decided to give it a try. That turned out to be the right call. The folks at Advanced Auto Care were able to fit us into their schedule that same morning. They diagnosed the problem (a worn-out tire) quickly, took care of it cheaply, and got us back on the road ASAP. A great experience all around!
Apr 8th, 2024

Advance Auto Care has become my go-to mechanic shop in town. Everyone is kind, very helpful, and the prices are incredibly fair. I recently moved out of state, but I am still scheduling all of the work with them that I can! I trust their expertise, and am always so grateful with how patient they are in explaining their work to me.
Apr 1st, 2024