Royal South Mazda Volvo

I purchased my Volvo in Evansville, but recently the local Evansville dealership stopped selling and servicing Volvos at the end of 2023, so Bloomington is the closest dealership. To say I was upset at the thought of an almost 2 hour trip that is in a different time zone was an understatement. When my car wouldn't start this past Monday, I was panicked. Luckily with my warranty, Volvo covered the expense of the tow to Bloomington. I called to schedule service with Royal Mazda Volvo and spoke with Stu. The soonest I could get scheduled was over a week out. Since my car would not start, I had it towed right away since it was not doing me any good if I could not drive it. I figured it would just be there already for my scheduled day and time. Wednesday morning Stu called to tell me the diagnosis as they were able to squeeze it in to diagnosis the problem. He said they would order the part. Still thinking that I would not get my car back for over a week, I thanked him for the update. To my suprise, Stu called me that same afternoon to let me know that my car was fixed and ready to go (they happened to have the part I needed in stock). I was shocked that it was fixed so quickly. He even went out of his way to arrange a way for me to get my car picked up after I got off work at 5pm CST, when they close at 6:30 EST, with an almost 2 hour trip for me to get there. Stu and the service department at Royal Mazda Volvo, exceeded my expectations. Less than 72 hrs of realizing my car would not start, I was pulling it back into driveway. They definitely eased my anxiety of having to travel that distance for service. Keep up the good work!!!
Mar 29th, 2024

Mar 7th, 2024

Jasper was a very informative salesman! I had a very good experience buying my Mazda CX30!
Feb 17th, 2024

Feb 13th, 2024

After purchase, my Volvo xc60 had several things wrong with it. They didn't care as long as they got it off their lot, after several attempts to see if I could get some kind of help or compensation for issues with vehicle that they never discussed with the issues no response.
Feb 11th, 2024