Mr. Pot Hot Pot

Mar 25th, 2024

Drove two hours to eat here, we were immediately told to leave. We arrived at 8:30, and the hours listed online said 9:30 the hours posted on the door said 10pm and the open sign was still on. A girl with red hair at the counter told us they don't serve you unless you arrive within an hour before closing and that they actually close at 9. She was extremely rude and it was obvious they just wanted to go home early and did not want us there . Very disappointed, this place used to be our favorite but we will NOT be back.
Mar 14th, 2024

Don't expect the hours to be right. We showed up at 8:30 just to be told that they close at 9, even though online it says 9:30 and the door says 10. Drove 2 hours from Evansville to eat here only to be turned away
Mar 13th, 2024

Mar 10th, 2024

My experience at this hot pot restaurant was quite a roller coaster. To start, the broth base fell short of expectations, with an overall bland taste. The sesame sauce was disappointingly thin, lacking the rich texture I had hoped for. The freshness of the beef balls also came into question, which is a significant drawback for any hot pot dining experience. Since it's a self refill drink station, when I went refill my water there is a pice of black stuff in my cup and I don't know what it was. The cleanliness of the utensils was another concern, as I found some were not thoroughly washed. As for the service, even though the restaurant was not busy, the staff seemed more interested in their phones than in attending to customers. It was only after a server finished taking another table's order that she realized I needed to place mine, at which point the service slightly improved. However, despite these issues, the smile of the female server did offer some solace. Her friendliness and warmth made me feel somewhat valued amidst the shortcomings. But, judging the experience purely on service, I find the 18% mandatory service charge unjustifiable. I initially didnt even want to leave a tip. Yet, it was her smile and effort that made me feel a tip of up to 10% was reasonable, and it should go directly to her. P.S. why is an up charge for Cattle Intestine out of anything?
Mar 23rd, 2024