Kroger Pharmacy

Pharmacist not willing to listen and understand that federal employee insurance is not the same as Medicare/Medicaid.
Jan 1st, 2024

I've worked in pharmacy for 8 years and I have consistently had the absolute worst care at this pharmacy. They're understaffed, rude, and never have stock. Cost cutting efforts are affecting patient outcomes and that's a problem. This final straw was an a medication was out of stock and I was not notified.
Nov 22nd, 2023

Rude and incompetent. Needed to pick up pain medicine for my spouse after surgery. Called to confirm before leaving the hospital. They had received the doctors order and did not fill the prescription because the medication was out of stock (not their fault), but did not let us know 5 days ago when the order was placed. Doctor is scrambling to send the prescription somewhere else as we are about to LEAVE the hospital. Glad I called to check, even though pharmacy technician hung up on me and I had to call twice.
Oct 29th, 2023

I love Kroger Eastside Bloomington they r will to help when I have questions, nice and friendly and has my med when ready thank you all
Oct 19th, 2023

Been coming here for many years. Kevin the pharmacist is awesome, kind and friendly. And there was this fella Luke who was really kind. But lately the staff there has had a lot of attitude, have been unkind and insensitive to our requests and needs. Every time I ask a question they act like it's a huge inconvenience, and when I ask why it's taking A WEEK to refill my prescription they basically tell me they are out of stock and I need to deal with it. All of this just tells me that they are severely mismanaged. Their single purpose is to provide the medication people need when the need it. That's literally their job, and they are unable to perform it, and then get angry with you about it. The only reason I'm leaving 2 stars is because Kevin rules.
Feb 14th, 2023