Paul Young Plumbing Inc

I had been trying to locate and fix a gutter drain problem for months, when a friend recommended Paul Young Plumbing. I contacted their office and made an appointment for what turned out to be a cold November morning. That morning, right on time, Kyle and Sam came to my house. They were well equipped for the job and quickly got to work. Using a camera and locating device, they were quickly able to locate all of my drain lines and find the problem. It took some digging and some pipe replacement, but soon all was repaired and cleaned up. Not only was I pleased with their work, but I was impressed with how they did it. Not just with their skill and equipment, but with their communication and interaction. It was clear that they knew exactly what and how to do the job, but they were also extremely polite to me and to each other. Very professional guys. I highly recommend them! B. Clarke
Nov 24th, 2023

I was very satisfied with work on two jobs: new kitchen faucet install, and replace cast iron stool pipe with plastic. They were good communicators, quotes were very reasonable, work tidy and efficient. I highly recommend them. Services: Plumbing fixture installation, Plumbing services
Jan 26th, 2023

I wish I could give them no stars. I called to have them come and assess my garbage disposal thats leaking. they arrived 3.5 hours later than the estimated time and was here for 5 minutes, told me it's broken (which I knew) then said I would need purchase another. he was here 5mins and charged me $105. I called to offer a lesser price. $20 seemed fair to me. I explained that's $7 for gas since they are 10 mins from my house, $5 truck fee, and $8 for the plumbers wages (they refused to tell me his hourly rate so that's assuming he makes $40 an hr). They deemed that unfair and offered to drop to $55. When I asked how they arrived at that number they stated that's the lowest they can go. That $100 is the hourly rate. I mentioned the repair guarantee they said that I didn't ask for an estimate so the full amount is charged. Not sure what they thought I was asking for. I was being yelled at, interrupted and cursed out the entire phone call. I could also hear other staff in the background insulting me so loud it was hard to hear the person I was talking to. Extremely unprofessional!
Dec 19th, 2022

Dec 15, 345 PM, 10th and Bypass.  After one of Paul Young's drivers, in a macho fit of childishness, swerved at me instead of letting me merge like a grown up man would do, I called the number on the truck so that perhaps they would maybe council the driver.  I mean, guy is driving a billboard for his company and rather than help to prevent an accident he chooses to try to force me into oncoming traffic.  .  I was pretty much blown off.  Total lack of respect for public safety.  I wouldn't hire these guys to screw in a garden hose.  Change my mind.  Contact me and have that person on speaker, who tried to run me over the yellow line, while you are in the room, I will explain to him the importance of courtesy on the roads, how it affects public safety, and how an aggressive act like he perpetrated today is bad for his boss' business.  He was so eager to communicate with YOUR truck that he wanted me to have a head-on, then have him man up and have a conversation on the phone with me.  Then we can talk about an edit.
Dec 14th, 2022

Charged me over $100 after looking at the disposal for 30 seconds, and didn't apply any of it towards installing a working one. NEVER USE THIS COMPANY. Service: Plumbing services
Dec 2nd, 2022