Baume Psychological Services, P.C.

Jun 14th, 2023

We have been very pleased with our care at Baume Psychological. We have seen multiple therapists for our family and highly recommend Randy Dewell and Lisa Wilson. We also have had psychological testing completed by Carrie Brosmer and found her to be both insightful and thorough.
Apr 9th, 2023

I see Jennifer Herschberger and I love her. She is compassionate, kind and very easy to talk to. I would highly recommend (and have) her to anyone looking for someone understanding, engaging and helpful!
May 15th, 2021

Both of my boys went here for therapy. We had a great therapist named Randy whom both of my boys felt very comfortable with. We recently came back to this office to start therapy with Randy. The last time I saw Randy he stated the he had no appointments that day and would need to schedule a new appointment. I was very confused because we had been corresponding by text and had agreed on that appointment date and time. I still have the email from him confirming that information. I called and left several messages for Randy to call me so we could set up a new appointment. HE NEVER CALLED BACK.....AND TO THIS DAY STILL HASN'T. I was lucky to find a new therapist for my child. Apparently,Randy felt as if we weren't worth spending his time on. We also had billing issues but that is a whole other story. Dealing with Dr. Baume was a joke. He never spoke,smiled or even acknowledged us. I guess we weren't good enough for him to even waste his time on myself or my family. To this day I still have not received a.call from Randy,my boys therapist. People wonder why their is such an issue with mental health. The answer is simple. People just don't care anymore.I DO NOT RECOMMEND THIS GROUP OF THERAPISTS. They really just have an IDGF attitude.
Oct 29th, 2021

I wish I didn’t feel the need to leave a negative review because all business deserve a chance to work out an issue free of public criticism, however after several attempts to resolve with them I’m left with no choice. We were charged $45 for a late cancellation that was actually at our therapists request. I have the email from the evening prior where she asked if we could move it from Monday to Tuesday. Simple error that should have been easily fixable. I called the office and got referred to their billing. I spoke to a woman there and explained the situation. She said the owner was strict with fees so she would personally contact him to explain and get back to me. She never did. I emailed her twice before she finally responded and told me he was unwilling to adjust the fee. I then attempted to call the office 3x leaving respectful messages that I needed a call back to resolve the charge and had email proof that we didn’t cancel and NEVER got a call back. We gave up and just took the hit on the charge. This is a therapist who should be exceptional at communication and literally his solution is to ignore a client over a simple error and small charge. 100% do not recommend.
Aug 7th, 2021