Steamatic of North Indianapolis

Marc was very professional and extremely helpful! Service is amazing and my carpets have never smelled better. Marc also answers the phone when you call and handles what you need quickly! Would recommend to anyone who needs carpet cleaning.
Oct 4th, 2021

My carpet looks great! Mark was professional and got my carpet cleaned in only 15 minutes!
Apr 12th, 2021

Mar 17th, 2021

Steamatic does a great job for a fair price. They are punctual and thorough too.
Feb 23rd, 2021

I am not sure how this kind of professionalism can earn the business a 5 star review! When i called for the service, he gave me the price based on the rooms, halls and stairways I had at my place. Based on that price, i agreed to use their service for carpet cleaning. Once the job was completed, they gave me a bill which was way above the quote they provided earlier stating I had an extra hallway which caused that increase. Mark and his team started the job and failed to inform me that it will be extra and the quote would change once the job was completed. Mark was furious at me stating I was wrong and he was right at not informing me about this additional costs that would be added to the quote he provided earlier. I expected much more professionalism from the owner and how they talk to their customers. They also did not bother to put things back in place after the cleanup was done. I will never use their services in future and if possible others please learn from my experience and make sure he provides you an accurate quote before he starts doing his job. Update- Thanks Mr Mark for responding. Everyone will read your response now and understand where you went wrong during my appointment. You were definitely not clear while scheduling the appointment and your response proves the same. Also forgot to mention they roam around the house with their shoes on without even having the courtesy to wear shoe cover. Service: Carpet cleaning
Mar 21st, 2021