Magley & Associates LLC

Very nice staff, quick to help clean a nice lobby.
Nov 1st, 2021

I have been using Holly to do my taxes for years and when she joined this team, I followed. She is outstanding and I highly recommend her!
Oct 20th, 2020

Excellent service! Taxes were done in less than a week. Holly was super helpful and knowledgeable! Third year using them.
Aug 21st, 2019

I agree with you NICK 100%
Nov 30th, 2018

Very disappointed in their tax service. I always do my own, but wanted to make sure taxes for my deceased ex-husband were done correctly this year. When I picked them up the first time last week, the names and addresses for lesee and landlord were incorrect on the renter's deduction form. I called back with the correct information. I also had a question that it was noted that the IN taxes were e-file. They can't be due to required supporting documentation. When I asked Kim at the front desk, she said that it was probably just automatic, but to disregard .I went back today to pick them up and it was still incorrect. Keri said "I swear you told me Carmel." No apology. No, Carmel was the incorrect information listed on the form. Today, I had to sign a form about declining e-file services. When reading through the 1040 form today, I had a question about a required form due to the death. Keri couldn't answer and was going to refer me to yet another person. No thank you. Finally, doing taxes for a deceased person requires a level of sensitivity. "Wow, you must have gotten a good divorce settlement" when asking a questions about life insurance does not meet that criteria. Way too many errors, not enough attention to detail, and poor service recovery and client sensitivity. For $350.00, it should be right the first time. Maybe if Mr. Magley spent more time paying attention during the appointment than telling tales about days at IU and inappropriately relaying information about human trafficking rings in Fort Wayne, everything would be correct. Never use this firm. It won't let me give "zero" stars.
Feb 25th, 2024