Benjamin's Coffeehouse and Bakeshop

I absolutely love there grilled cheese. Ive came in here so many times and that blonde haired young girl is always so rude!! Ive had enough she is always so rude and Im am so polite. The closing time on google said 4:30, so I walk in around 3:58 and I asked if she could do a grilled cheese and she said no we close in 2 minutes and Im thinking to myself they close at 4:30. She was so rude about it. If you guys close at 4:30 why are you closing down at 4?? This young blonde girl needs to learn how to be more nicer to people. Everytime Ive came in she has always been so rude.
Mar 30th, 2024

Cashier at the counter was rude when I walked in. Sign said open and I was told you know our kitchens closed right.. Customer service needs to be better
Mar 20th, 2024

Jan 24th, 2024

Jan 1st, 2024

Yesterday i was in Franklin with a friend shopping. When finished she suggested we have a coffee or tea. We tried Coffee House Five but it was closed at three pm so we decided to try Benjamin's. We noticed it was open until four thirty so we had time to sit & relax for a bit. Orders made we headed to a table and then the young lady at the counter said "you'll have to leave, my back up person did not come in so I'm closing at four". We asked if we could stay for five minutes to have a quick few sips but she stated "we either leave or spend the night locked in". It was very cold and windy outside so we ended up "enjoying" our purchases in the vehicle. Absolutely thoughtless, unkind service. Why not tell us of circumstances before we ordered giving us a choice to go somewhere else.
Feb 26th, 2024