Extended Stay America Select Suites - Indianapolis - Greenwood

Heather Ramsay _{on Google}

Apr 9th, 2024

The place was very unclean, there were cockroaches in the sink when I woke up!! I couldnt sleep at all!! I felt like I was in a scary movie!! Do not stay here!!

Andrew Hood _{on Google}

Apr 9th, 2024

MISS DONNA puts on a very good show of being 'nice' but by no means is she hospitable or kind in any way. She maintains a facade of professionalism while operating in a very hostile and aggresive manner, unlike how a PROFESSIONAL should condone themselves.
The day after writing my initial review which was full of complaints and disapproval MISS DONNA called up to my room and claimed corporate called her and chewed her out and told me that she wasn't too happy about it. Well, she didnt have any particular reason to call my room other than to inform me that she was upset about my bad review which sounds like an off the clock converstion in which I didn't care to have and she gave a strong 'Im trying to make things right so I don't get in trouble' vibes. I personally told her "I dont care about the safety of anyone's job and im just a guest whos not obligated to maintain your corporate to management relations. That's on you."
I ONLY rewrote my original NEGATIVE review with positive feedback because MISS DONNA practally begged me to. I felt that I was harassed and coerced against my will to submit a new one. I would have absolutely no reason to speak to her going about my business and when walking by the desk she would be actively tending to a potential guest and MISS DONNA strays off from the conversation to ask "Oh hey Mr. Hood can you please do a review"? So after about the 4th or 5th time she requested for me to do this I just decided to go ahead and submit a fabricated testimony with positive feedback in hopes it would not negatively affect my stay there. After a few days of writing the false testimony she spammed me again requesting from me to submit a review of the hotel and when I had to remind her that I already did a few days ago she said "Oh yeah that's right". I felt harassed after the 2nd time she asked me to do it and she asked me about 6 different occasions within one week.
Why would I care if you take the fall for a negative review, Why all of a sudden do you want to promote self beneficial reviews after you done ran up the score on mismanaging the entire place. That's the reason we do these to share our testimony and inform the general public of whats actually going on and what you can expect while staying here.
In the 4 months of staying there, I had 5 different rooms every single room upon entry was either dirty (unswept and sticky floors) had missing towels or the TV didn't work.
They can't seem to control or stop the anonymous guests who blatantly smoke marijuana in their rooms causing it to reek profusely all through the building. MISS DONNA personally 'investigates' these issues by popping residents doors unannounced one by one all through the halls to sniff the air inside. You could be butt naked, changing clothes, having sex or even sleeping and she will pop in to verify if the smoke is coming from your room. That's intrusive and illegal in the manner in which it's done.
Wouldn't recommend staying here to absolutely anybody. This is one of the worst motels in the southside.

Christina Miller _{on Google}

Apr 8th, 2024

The best place I have ever stayed they make you feel at home the best staff Donna and porsha are always there when you need them. most cleanliness and drama free couldn't ask for a better place to stay

Thomas Burke _{on Google}

Apr 7th, 2024

Booked 3 rooms days in advance for myself and my coworkers only to find out after driving 3 hours working 10 hours that they overbooked and good luck finding another place. Mind you we got a confirmation email hrs prior stating we were all set. If this is how they do business and treat customers I dont recommend anyone else waste their time or money! Highly disappointed