Chamber of Commerce

      KeyBank

      ( 26 Reviews )

      KeyBank
      Learn more about KeyBank's products and services
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.9 - (26 reviews)
      12
      0
      1
      0
      13
      Read Our 26 Reviews

      Chamber Rating

      Verified Member
      2.9 - (26 reviews)
      12
      0
      1
      0
      13
      › ‹
      • Philip Berg

        Was in today Saturday and I went to teller and asked politely if I could get in my safety deposit box. The teller looked at what I believed to be a supervisor and I was told no. I said ok and left. I made a mistake by getting there at 1152am on a Saturday but all I wanted to do is put a document in the lockbox. Sorry that someone might have to work over maybe a minute or so. My document can't wait until Monday I guess.Thanks so much for not helping out
        Feb 13th, 2024

      • Gabrielle Wood

        Same familiar faces. So kind. Quality service, and the actual banking is great, too.
        Feb 12th, 2024

      • Brian Ross

        So far the company is very responsive to customer service needs. I recieved a phone call from this complaint ASAP. I am going to try the direct deposit again and will follow through. Very impressed how my initial negative review was responded to at least.
        Dec 16th, 2023

      • bm trucking

        New staff is very rude
        Sep 11th, 2023

      • katmanning


        Nov 10th, 2022

      Read Our 26 Reviews

      About
      KeyBank

      Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

      Contact Info

      Products

      • Checking Accounts
      • Savings Accounts
      • CD's
      • Loans & Lines of Credit
      • Credit Cards
      • Investments

      Services

      • ATMs
      • Online/Mobile Banking
      • KeyBank Relationship Rewards
      • Safe Deposit Boxes
      • Investment Services

      Languages

      • English

      Questions & Answers

      Q What is the phone number for KeyBank?

      A The phone number for KeyBank is: (317) 885-4145.

      Q Where is KeyBank located?

      A KeyBank is located at 7447 Us 31, Indianapolis, Indiana 46227

      Q What is the internet address for KeyBank?

      A The website (URL) for KeyBank is: https://www.key.com/locations/in/indianapolis/BRCH01010956/7447-s-us-hwy-31?ppc=cmpyxt

      Q How big is KeyBank?

      A KeyBank employs approximately 20+ people.

      Q What days are KeyBank open?

      A KeyBank is open:
      Friday: 9:00 AM - 6:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is KeyBank rated?

      A KeyBank has a 2.9 Star Rating from 26 reviewers.

      Hours

      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      KeyBank

      Overall Rating

      Overall Rating
      ( 26 Reviews )
      12
      0
      1
      0
      13
      Write a Review

      Philip Berg on Google

      image Was in today Saturday and I went to teller and asked politely if I could get in my safety deposit box. The teller looked at what I believed to be a supervisor and I was told no. I said ok and left. I made a mistake by getting there at 1152am on a Saturday but all I wanted to do is put a document in the lockbox. Sorry that someone might have to work over maybe a minute or so. My document can't wait until Monday I guess.Thanks so much for not helping out

      Business Response on Google Feb 9th, 2024
      Hello Philip, we apologize for the branch experience you received. Please know we have forwarded this over to our branch management team. Feel free to email us at [email protected] and reference case#102028 if you have any additional concerns/questions. We'd be happy to address them. Thank you. ^PD

      Gabrielle Wood on Google

      image Same familiar faces. So kind. Quality service, and the actual banking is great, too.

      Business Response on Google Feb 20th, 2024
      Thank you for this great compliment Gabrielle! We appreciate your feedback. Enjoy your weekend.^CH

      Brian Ross on Google

      image So far the company is very responsive to customer service needs. I recieved a phone call from this complaint ASAP. I am going to try the direct deposit again and will follow through. Very impressed how my initial negative review was responded to at least.

      Business Response on Google Dec 13th, 2023
      Hi Brian - We appreciate the update, and feel free to reach out to us again. Thank you and have a great day. ^DD

      bm trucking on Google

      image New staff is very rude

      Business Response on Google Sep 14th, 2023
      Hi There, we are sorry to hear about this experience. Did we get the issues fixed for you? Please send us your full name, phone number, and zip code. In the meantime, we'll forward your concerns to the Branch Management Team. Please reference case # 95031 in your subject line. I look for to assisting with your needs. Thank you. ^DR

      katmanning on Google

      image

      Business Response on Google May 14th, 2022
      Thanks so much for the 5* rating, we really appreciate you taking the time. Hope you have a great day! ^LH
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      Overall Rating

      Overall Rating
      ( 26 Reviews )
      12
      0
      1
      0
      13

      Write a Review

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