Deering Cleaners-Broad Ripple

I should have checked how long it takes to get a rug cleaned. It's always longer than they say.
Mar 17th, 2024

Great service and very prompt. I would highly recommend
Feb 1st, 2024

They ruined my Burberry silk scarf, so not take any silk to them! Horrible experience!
Aug 5th, 2023

I dropped off two decorative pillowcases and a small (bath mat sized) rug for cleaning on Nov 20,2023. I was quoted 1-2 weeks-never heard anything. Went in in early January 2024 assuming it was just a busy time and someone forgot. I was told the owner was out and to come or call back another time. I have called every few weeks for the past several months and Bob, the owner, says my rug should be in that Friday with the delivery, apparently those are cleaned off site? No update on my pillow cases. It is now April 2024 and I have no insight into when I will be getting my stuff back. Hate to leave negative reviews for local businesses, but the unprofessionalism and complete lack of urgency and transparency leave me feeling like I must warn others against taking their items here.
Apr 8th, 2024

This is the worst dry cleaner I have ever used. I dropped off a comforter for dry cleaning on June 6 and didn't get it back until Aug. 2. My tag said I could pick up in 1-2 weeks, so I stopped in after two weeks and was told it wasn't ready. I stopped in two weeks later and was told they needed a part for their machine that cleaned comforters. They had my phone number. Why didn't they call to tell me that? Once they did I asked them if I would be called when my comforter was ready. A whole month went by and I went back in again and they had my comforter and couldn't tell me how long it had been sitting there or why they hadn't called me. When I went in on Aug. 2 there was someone in front of me picking up a dress made out of linen. They didn't press it. One of the sleeves was inside out. They still handed it to the woman. I guess they thought she wouldn't notice or care? It looked awful. The employees have no energy, don't care about customer service and they move so slowly looking for your item, you could spend half your lunch hour standing and waiting. I even began to wonder if it was just a front for some nefarious activity since they were so apathetic about customer service. You couldn't pay me to go back. Service: Comforter cleaning
Jul 30th, 2023