Love Heating & Air Conditioning, Inc.

They charge for home visits, which is normal. But, they charged an extra $150 for each follow-up, including to check dye for leaks and to fix the HVAC. We stopped using them after these charges. The total cost nearly matched the price of a new mini-split.
Feb 9th, 2024

Love Heating & Air Conditioning delivers top-notch service. Their skilled technicians, prompt response, and fair pricing make them my go-to for HVAC needs. Trustworthy and efficient, they ensure comfort in every season.
Nov 10th, 2023

I called Love for a quote on a Mitsubishi split unit heater/AC for my den and their price was significantly less than the other 2 quotes I got despite the fact that all 3 are Mitsubishi trained and Diamond Certified. I discussed the negative online reviews with the salesperson and he assured me that Love would be responsive and effective with their service, and they were. I had my new unit installed within a few days. I was so impressed that I decided to order a second unit for my garage. Having a garage heated to 60 degrees during Indiana winters is a real pleasure and because these units are hyper efficient, it wont cost much to operate. The temperature reached -4 degrees and the garage unit switched off and wouldnt turn on again. This happened within a couple of weeks of installation. I emailed my salesperson and within 15 minutes I had a service appointment scheduled for the next day. My house furnace (not sold or installed by Love) isnt keeping up with the cold temps so Im having them look at that, too, while theyre out. Ill update this review if necessary, but so far Im very impressed. UPDATE Jan 23: Tech who came out was very methodical and found the furnace problem right away. Asked me lots of questions, and while the most obvious solution turned out to be the solution, he tuned up the furnace while he ruled out other possible problems. I really appreciated that he didn't stop once he figured out the problem. He really took his time and now I know that the furnace is operating properly. As for the split unit, it just needed to be re-set so he did that and showed me how to do it, and also showed me how to check to see that it's working once it is re-set. Turns out it takes a minute for the light to come on and hot air to come out because the outside unit fires up first and heats up and THEN the inside unit, the one I see, gets going. Makes sense and next time I'll know what's going on. I appreciated his slow and steady approach and that he took the time to show me and point out how I can make sure some of these problems don't happen next time and what to do if they occur. That way I'll know if I need to call Love to come out or if it's something I can handle. THANK YOU! Not sure what the negative reviews are about.
Jan 19th, 2024

Oct 5th, 2023

Aug 24th, 2023