Integrity Insurance

Mar 5th, 2024

I've spoken with Arely in regards to my homeowners policy that has been running for over a year and change on our home we sold back in 2020. I've signed the release document to have said policy cancelled, and I'm still being billed. I haven't heard back since our last email with Arely from 02/08/22 in regards to said cancelation and refund either. The customer service at this point is non-existant. When you call, no answer. When you leave a voicemail, no return back. Phone logs and emails are readily available for proof.
Jun 3rd, 2022

Shout out to Wendy B for the truly amazing service. Well beyond the norm. After a recent devastating customer service experience, she jumped in to do all she could to help solve the problem. Thank you so much.
Mar 23rd, 2020

Great people always willing to help, would recommend to anyone.
Nov 13th, 2019

I wanted to add and take off a car on my current insurance policy. I spoke with an agent name Wendy B. It took her 4 days to return my call and after we spoke it took another 5 days for her to respond. When I did finally talk to her she was very unprofessional. I often called the office and no one would answer the phone. I also left messages on the main line and with Wendy with out receiving a phone call back. This is the worse service I have experienced in my life. I would not waste my time with such unprofessional service.
Aug 25th, 2019