TAG Exteriors

Love the place next to Marlos house
Apr 4th, 2024

Had a recent repair done be this company & was very satisfied with workmanship. They delivered everything promised at a very reasonable price
Mar 26th, 2024

Oct 8th, 2023

Called Tag about Hail damage to our single-story home some time ago. Response was quick and informative. Tag worked with our insurance and said the deductible would be enough to get things started. We have a detached garage which needed gutters, also we wanted insulated windows on the north side of the house to totally insulate all windows. We decided to get siding to complete our home. Tag had a designer come out to help my Wife choose a color of siding which worked with other neighbors' homes around us. This was a big project! Each day when I came home from work, I was very impressed with the progress! We were extremely happy with the work, the cleanup, quality of all materials, and the quality of the workmanship of Tags crews! I decided to ask if Tag could replace our patio corrugated roof for me with white plastic roofing. Tag's repressive came out and gave me a very reusable quote, which I accepted. My Wife Diana and I are extremely pleased with how our home now looks. Thanks Tag, from Daryl & Diana B. from Indianapolis, In. 9-21-2023. Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair
Oct 2nd, 2023

This Contractor is solely interested in making money off of you and once they have a prepayment from you - they will drag their feet and try to keep from doing the actual work for as long as possible. They put alot of effort into trying to increase the claim with your insurance company above what is actually necessary so they pocket more profit but when it comes time to do the actual work that you hired them to do - they will come at you repeatedly with one excuse after another and ultimately will find a way to keep from doing the majority of the tasks. I was very unhappy with the experience dealing with them and feel that they need to learn what customer service actually is. I am sure that you have previously heard war stories about Contractors today and I promise you that Tyler and Jason at TAG exteriors will exemplify what makes people hate dealing with Contractors. I am very sorry that I ever called them and they completed about 1/5 of the projects that I paid them to complete. I warn you to avoid dealing with TAG exteriors. You will be sorry and you will end up having to hire some other Contractor to finish work that you paid TAG Exteriors to finish. Tyler and Jason should be ashamed of themselves. They replied to this review stating that it is completely false yet it is completely true therefore I will explain in further detail what transpired; They cashed the check and then did only the roof repair project. I was left having to repeatedly call and text them trying to get them to finish the other projects. At one point -Jason became very aggressive and demanding on the phone trying to talk to me like he owned me because I did not agree with his plan in relation to a window. That's no way to talk to people. After the hole in the roof was repaired - their focus was trying to convince State Farm to pay more and not on fixing the other projects. This company accepted payment in advance of all the proceeds of the tree damage insurance claim to repair a section of roof, piece of gutter, one window, dented a/c shroud, and a very small piece of siding. They wanted to get State Farm to increase the claim to replace the entire roof but they never accomplished that so they repaired the section of the roof that was actually damaged and then after many months failed to repair anything else. There was one pane of glass broken and they wanted to replace the entire window (frame and all.) I didn't see that as necessary. It was overkill. I didn't want mismatched windows or potential leaking going forward. There was about a 4 inch portion of siding damaged and Tyler removed a section of siding to send off to be tested to determine whether it was available or no longer manufactured? He sent it to a company that State Farm does not use therefore another larger piece had to be removed and sent away to another company. This left me with a large portion of siding missing. State Farm ultimately raised the claim because the siding was no longer available and determined the whole house had to be re-sided. By that time I had lost confidence that TAG Exteriors would finish the job and I wasn't about to send them more money. I notified Tyler that I would find another Contractor. The end result is that they were paid from the insurance claim to do 4 projects and they completed 1. Initially, there were 5 projects but the siding project was ultimately cancelled. I gave a 1 star review based on fact and actual experience dealing with them. I can back up everything I have stated. A storm made a tree damage my home. I gave the insurance claim proceeds to TAG. They only fixed the hole in the roof. They put me through many months of stress and frustration instead of just fixing the damage. I'm not happy at all and I have a right to provide my review. If the experience turned out positive - the review would've reflected that. I have no reason to lie. I have since sold the home but I'm confident that the projects that TAG was paid to repair can be viewed in person today as still not repaired unless the new homeowner has had them repaired.
Dec 18th, 2023