SERVPRO of Indianapolis East

I want to start off by saying I really do appreciate service pro sending the team they sent lead by Andrew. They did an awesome job. Its been a stressful few days, due to Thanksgiving, being right around the corner, Salvador did a great job communicating with me and Sergio did a good job as well. Thanks guys we really appreciate the help and the hard work that you do.
Dec 6th, 2023

Servpro did an excellent job of getting my house dried out from a bad water leak. Very professional and courteous. Would highly recommend to anyone needing restoration services. Thank you Sergio and the crew for all your help!
Nov 15th, 2023

Kenny and Luis did a fabulous job on the bathroom and laundry room. They were punctual, courteous, and got the job done very very nicely!!
Nov 7th, 2023

Sergio and his team did a great job with fixing up our apartment! :)
Nov 2nd, 2023

On Saturday night March 17, 2024 we arrived home after being gone all day to find our main floor and basement being flooded by a broken toilet water supply line. I shut off the water line valve. I contacted Servpro at 10:30PM and they responded that night with a 2 person crew to start removing the water. The same crew was back early the very next morning to remove moisture and start the determination of the water damaged areas. As the project continued my trust in the crew and their analysis was beyond questioning. The crew had been so diligent pinpointing areas of moisture and then regularly tracking the drying progress with frequent moisture meter checks. They shared the moisture meter reading with us and welcomed our watching them take the readings. They showed real concern for the home owners (our) property, throughout the project, not wanting to remove anything that could be dried out through the fan/heat process. The crew discussed with us what they were going to do and why. The crew also kept us well informed about when they would arrive and leave each day during the 10 day process. We had the same 2 person crew of Jennifer and Pedro from start to finish. They were totally AWESOME! They were always busy coordinating and helping each other. They documented the recovery process with lots of photos and moisture readings and kept our Homeowners insurance company well informed in a timely manner. They removed and disposed of enough material to fill three quarters of a large dumpster. We can't thank Jennifer and Pedro enough for their professional services and the comfort they provided to us during the duration of the project.
Mar 31st, 2024