Brian Scroggins Plumbing and Drain Cleaning
Hours
Chamber Rating
-
Mike Arthur
Feb 23rd, 2024 -
Dan Hicks
Feb 11th, 2024 -
Mike Bower
So I made a costly mistake this week... i went against my better judgement and went with Brian Scroggins plumbing for my plumbing issue. Now let me preface this by saying I believe the employee that came out today did a really good job for what he did. A flange repair kit was installed in my basement master bath. The old flange had one of the ears break off that holds the bolts to tighten down the toilet allowing the toilet to wobble quite a bit. That being said I'm not a fan of your decision to charge customers based on the level of work they are willing to pay for vs hourly. Your employee was here a little over 2.5 hrs and my total for the day was $913. That's considerable higher than the hourly rate I was quoted from a competitor. I might add that that was the "silver" service level that I chose. There were 3 other choices. The band aid, which I was told wouldn't fix it properly. That option was around $413 I think. The next option was bronze. That was in the $600+ price range and didnt include reinstalling the toilet, just the flange repair kit in the floor. I felt that in order to properly test the repair the toilet needed to be installed to make sure there were no leaks. So or a cpl hundred more I went that route. Thos also includes a 1 year warranty. There was another option.... the Gold option which I believe would have involved jack hammering the concrete floor to install a new flange. Brian again I'm happy with the repairs. So far so good as they say but $913 for 3 hrs of work???? Doesn't seem quite right from the customers point of view.
Jan 11th, 2024 -
Donna Heid
Was charged $ 871. No invoice provided to prove parts and labor. Wanted to discuss the issue, but he blocked me. He trampled nasty water thru my home. His partner, Chris did the same this place is a con operation. Beware!
Jan 8th, 2024 -
Bart Lyvers
Incredibly professional. Over the years, Brian and his crew have tackled big jobs and small. No disappointments. Always honest and fair. Tons of experience.. the only company Ill use
Jan 4th, 2024
Contact Info
- 502-435-6389
- [email protected]
Questions & Answers
Q What is the phone number for Brian Scroggins Plumbing and Drain Cleaning?
A The phone number for Brian Scroggins Plumbing and Drain Cleaning is: 502-435-6389.
Q What is the internet address for Brian Scroggins Plumbing and Drain Cleaning?
A The website (URL) for Brian Scroggins Plumbing and Drain Cleaning is: https://www.brianscrogginsplumbing.com/
Q How big is Brian Scroggins Plumbing and Drain Cleaning?
A Brian Scroggins Plumbing and Drain Cleaning employs approximately 20+ people.
Q What days are Brian Scroggins Plumbing and Drain Cleaning open?
A Brian Scroggins Plumbing and Drain Cleaning is open:
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Q How is Brian Scroggins Plumbing and Drain Cleaning rated?
A Brian Scroggins Plumbing and Drain Cleaning has a 4.6 Star Rating from 241 reviewers.
Hours
Related Categories
Ratings and Reviews
Brian Scroggins Plumbing and Drain Cleaning
Overall Rating
Overall Rating
( 241 Reviews )Mike Arthur on Google
Dan Hicks on Google
Mike Bower on Google
So I made a costly mistake this week... i went against my better judgement and went with Brian Scroggins plumbing for my plumbing issue. Now let me preface this by saying I believe the employee that came out today did a really good job for what he did. A flange repair kit was installed in my basement master bath. The old flange had one of the ears break off that holds the bolts to tighten down the toilet allowing the toilet to wobble quite a bit.
That being said I'm not a fan of your decision to charge customers based on the level of work they are willing to pay for vs hourly. Your employee was here a little over 2.5 hrs and my total for the day was $913. That's considerable higher than the hourly rate I was quoted from a competitor. I might add that that was the "silver" service level that I chose. There were 3 other choices. The band aid, which I was told wouldn't fix it properly. That option was around $413 I think. The next option was bronze. That was in the $600+ price range and didnt include reinstalling the toilet, just the flange repair kit in the floor. I felt that in order to properly test the repair the toilet needed to be installed to make sure there were no leaks. So or a cpl hundred more I went that route. Thos also includes a 1 year warranty.
There was another option.... the Gold option which I believe would have involved jack hammering the concrete floor to install a new flange.
Brian again I'm happy with the repairs. So far so good as they say but $913 for 3 hrs of work???? Doesn't seem quite right from the customers point of view.
Donna Heid on Google
Was charged $ 871. No invoice provided to prove parts and labor. Wanted to discuss the issue, but he blocked me. He trampled nasty water thru my home. His partner, Chris did the same this place is a con operation. Beware!
Bart Lyvers on Google
Incredibly professional. Over the years, Brian and his crew have tackled big jobs and small. No disappointments. Always honest and fair. Tons of experience.. the only company Ill use
Overall Rating
Overall Rating
( 241 Reviews )Write a Review
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