Massage Envy - Lafayette, IN

Mar 20th, 2024

I had an excellent facial
Mar 6th, 2024

I was a client for years. Lately, I noticed the room was filthy - way beyond dirty. There's a story. I was on the table and had a leg cramp - one of the nasty ones where the only solution is to get up and tiptoe and flatten the foot to release it. I had never had one there before - only rarely have them at night. I launched off the table to release the cramp. The therapist, a woman and I'm a woman, was very upset at my nudity. I'm 66 and she's the age of my kids if that matters. She said that she'd been meaning to tell me to take more care when turning over as well - that they try to preserve privacy. Okay, that made me uncomfortable but alright. Also, she was in a hurry. So afterwards, I was nervous and hurrying and I hit the cup that holds my rings - wedding ring, engagement ring, divorce ring - and it flipped onto the floor and my rings went flying. I looked. Got dressed. Looked for her. Turned the lights all the way up. Looked. Found one. Got out my phone and oh my goodness. I moved things on the shelves - thick dust. There were two candy wrappers and pieces of tissue on the floor. The carpet was kinda crusty. I walked barefoot on that carpet. I continued moving things around and found my rings. I told the desk and then I told her. I of course made her late. I wrote them about the filth later. I tipped. Well, next appointment my mother was in a car accident and I canceled. Next appointment, she canceled two hours before and she told them at the desk not to schedule me anymore. I'm sure she thinks I tore up the room and wrote them about the filth out of vindictiveness - not at all. I had another appointment with someone else later and got out my phone again. Bits of paper and dirty floor. Common areas, restrooms included, are very clean. I canceled my membership. The ownership changed after COVID. My desire is that they see this and hire a housekeeper for those rooms - including carpet cleaning. I'll go somewhere else.
Dec 21st, 2023

Sep 28th, 2023

GO HERE, PRICE KINDA HEFTY, BUT THEY KNOW WHAT THEY'RE DOING
Aug 19th, 2023