Indiana Foundation Service

Steven T and Dylan B did a great job and were highly professional. Would hire again.
Jul 18th, 2023

I recommend Indiana Foundation and specially, Mr. Doug Caister. He did a great job with an inspection he just did to our basement. He explained in detail the situation with technical support, and also explained signs of worsening and solution that will help us plan and prepare for the preparation to avoid bigger damages. Thank you, Eva L.
Jun 23rd, 2023

We had some push piers installed due to apparent foundation settling of our 40 year old home. A corner of the house had a zigzag crack along exterior brick and cracking paint/drywall on interior walls. Justin G. was very thorough and patient during the consultation, since he described a much larger job than another quote we had received. After listening to his approach to inspecting our space and the prescribed fix, it was clear that he had much more experience with foundation problems like ours. The team that came out did a nice job getting into the property given our tight entrance. Lots of attention paid to trying to maintain a clean workspace during and after the job as they worked almost 12 hours that Friday. Saturday morning they were back at it and continued to work through the cold drizzle for several hours. A large boxwood happened to be right at that corner of the house and wasn't something we could relocate ourselves. After much hand-digging and attempts to move it, unfortunately it had to be ripped out and wasn't salvageable. I appreciate the time and attention given to our situation. Home ownership is rarely fun or easy, but at least this job was quick and done well.
Dec 27th, 2023

Got quoted and was originally charged for 20 of sill plate replacement in a converted garage (on a concrete pad, not in a crawlspace). It was not until a month after a project was done and paid for that another contractor we were working with looked at it & noticed it was actually a base plate replacement (no sill plate) so instead of lifting up the framing and replacing a sill plate, they cut the vertical joists and then cut out and removed the base plate and put a new one in, leaving our wall unsupported & the full job unfinished. They did not inform us any additional work needed to be done nor did they inform us the scope had changed. After many calls and emails to the contacts we originally worked with went unanswered, we thankfully got a quick response after posting a negative Google review. A supervisor did come up from Indy to Lafayette to look at it and refunded us everything but the initial deposit, charging us for a base plate replacement instead of a sill plate replacement. We are very thankful they were willing to right their wrong, but we wouldve never known a different job was done and our wall was unsupported if another contractor hadnt pointed it out. I wish the original techs / sales representative wouldve been forthcoming about the situation when it was completed & wish the issue couldve been resolved sooner. Overall would not recommend for the Lafayette area, but appreciate the professionalism of the supervisor from Indy.
Nov 30th, 2023

We had work done for a drain install in our foundation and a sub-pump. I have been burned several times with recent work to my house and was skeptical when we hired this company. I can say that all my worry was for nothing. Charlie came out to give us an estimate, and although we were short on time we made it work and he ended up staying for a long time (even through making dinner for our kid) to ensure we understood. It never once felt invasive and he did not try to pressure us into buying the product. Our cats loved him as well which was an added bonus and made us feel better. When he left, we talked about how nice and kind he was and he did not seem like a sales person. He also answered our extra questions a couple weeks later as we were waiting on the install to happen. We again were hesitant with yet another crew that needed to come in our home and demo a bunch of things. There was no need for the worry. Shawn and Devan were fantastic. They were polite, super kind, patient with all of our questions, and their clean up was one of the best we have ever witnessed. Given the invasive nature of jack hammering foundation inside of a home, we expected a bunch of clean up after. However outside of the stuff we already know they could not put back (drywall, flooring, etc) it was perfect. We went though and swept up the rooms they had worked in an there wasn't even a dust pan full of debris they missed. They laid out plastic and used that to walk on and lay the cement chunks on ensuring none of my ceramic tile flooring was ruined. AMAZING! They cleaned up the front lawn after digging a trench and jack hammering up part of the side walk. The cement work they did was great. They were extra careful when digging and installing pipes in the flower beds. Which we appreciated. They left the area outside cleaner than when they arrived even coiling up my garden hose and assisted us in moving some extra dirt left from them digging to another location on the property. Shawn took the time to take us out back and explain what they could do to help the drainage issues in the back of the home. He was confidant in his explanations and understood exactly what needed to happen to improve this situation and ensure water was not an issue to the home in the future. There was again no pressure to have Indiana Foundation Service do this work. This was all above and beyond what they were required to do. They were polite and kind when we were talking to them and was able to laugh and joke with us as they worked. WHEN we have more work done with our drainage in the back of our home we will be calling this company again and requesting SHAWN AND DEVAN to do the work. What an asset they are to the Indian Foundation company. Indiana Foundation Service will have my loyalty in the future for all other needed repairs.
Sep 29th, 2023