Baskin-Robbins

Edited this review from a long time ago because the location is no longer the same as it used to be. Any time you go here, you'll ask for a certain flavor of ice cream and they'll never have it. And it's not because it's a busy location where product just sells out. It's usually pretty dead there. So you get the impression that they didn't even order it or it's in some back freezer somewhere and they were like, "Nahh, I'm not wasting my time putting that out today." It's so bad, in fact, that I finally just gave up and stopped going to this location. I got tired of hearing flavors weren't available and then being in the drive-thru trying to figure out which flavor to ask for next. I just basically told myself to pretend this place doesn't exist and to just go to either the location on US 30 or the one in Griffith.
Mar 21st, 2023

Terrible location, I'm just gone say that. How are you in walking distance to a large apartment complex and many homes to children(ice cream) & adults(caffeine) or whatever one wants and your dining area is never open. Oh, not to mention survey codes or the store number does not work when try to complete surveys which rises my suspension, is this a real store? But what I am seeing with the line up of many other restaurants or fast food establishments, their doing what they please. It's not about customer service anymore only a paycheck.
Sep 12th, 2022

Unprofessional. Rude. Bad customer service
Sep 10th, 2022

Oct 4th, 2021

Went with granddaughters ordered 2 double as scoop cups and paid for 2 double scoops. Got home 2single scoops in bag. Never get the we order right.
Sep 22nd, 2021