JD Sports

I came in today after a bad experience at SNIPES and DTLR and Im just really happy with my purchase now and the service there. I had help from a young man with fairly long hair. He was so sweet and helpful and went back to get different shoes or sizes 3 times. It was relieving after the experience I had in the other stores. I was ready to go, but I needed a work shoe and finally I got that so Im glad I came in.
Apr 4th, 2024

The worst service ever ..the employees are always walking around and horse playing ..I stood at the register to return a item and they just kept talking and never asked if I needed help...I hope the manager is professional...
Feb 19th, 2024

Stopped in a few months ago trying to buy a pair of pandas, noticed I was the only white customer and was also the only one they didn't want to help out. After being in there for over 30 minutes after asking for help, one of the girls went into the back for less than 10 seconds and came back telling me they didn't have them, when I know for a fact she couldn't have looked in such a short time. Trashy, racist and useless
Jan 25th, 2024

Purchased shoes August 15th in store. Returned shoes August 17th and was advised by the store associate that I could order a different pair pay the difference and they would ship directly to my home within a week. A week passed no shoes so Im still patiently waiting. August 26th I received an email stating they canceled my order, ( I assumed the shoe was high demand and they were out of stock on line as well). I checked my account 7 business days later and a refund for $37 was issued not the amount I paid for the shoes. I contacted customer service who stated that when you return shoes regardless of the payment method used the refund goes through as cash, I paid with my debit card but whatever, so they said they would issue a check by mail within 7 business days. 7 business days passed no check (Im being patient), 10 business days passed no check. I called customer service again. The representative stated that he would send another check by express and asked me to email my ID ( for what????) but whatever I obliged. Its been 8 business days no check, Im still waiting.
Oct 8th, 2023

Aug 11th, 2023