Burns Special Events

dayshia bean _{on Google}

Mar 26th, 2023

If I could give zero stars I would. Please do not waste your time walking into this place if you do not look like money. I was super excited to do some wedding errands with my fianc the day I came into this place and immediately was not greeted. Both ladies at the desk when you walk in to your right stared at us as if they were shocked we walked in. After walking up to the desk, I was never greeted with a " How are you guys doing today" or anything. After an awkward silence, the red head asked us were we (so and so) and we said yes. After, she reached out her hand to shake mine and said "name" which definitely caught me off guard. She proceeded to walk us to the back to the tables. Me and my fianc stood there waiting for her to do her job. Maybe ask us "what are you guy's looking for" etc. Me and my fianc started making small talk and then after waiting she proceeded to take us to the back room to sit us down and start a quote. Keep in mind we are a newly engaged couple and really in to get pricing of things, nothing was definite as we stated over the phone. It was them who advised us to make an appointment. After sitting and showing her pictures of what I was interested in she seemed to have a very bad attitude and looked as if we were wasting her time sense we didn't know how much of the draping I wanted. After telling her what all I was interested in she got up and told us she would work on our quote and send it to us via email either today or sometime next week, since she would be out of office ( It's been two weeks since then, so definitely gave them the benefit of a doubt before this review). On our way out she didn't say have a nice day, thanks for coming in, nothing. It was very poor service and I will definitely be looking into other places.

Britney Przygoda _{on Google}

Nov 24th, 2021

Lauren is amazing!!! She has been the best resource for me trying to plan my wedding. She's very knowledgeable in every wedding need and I can't say enough good things about her!

Fayth Verburg _{on Google}

Mar 15th, 2021

Where do I start!
Molly was the most incredible sales person to work with. I live in NYC and I was planning my dream rustic/whimsical farm wedding and she was exactly what I needed.
She was extremely responsive and helped me with each and every question. Her hospitality was phenomenal and I have worked in hospitality for over 10 years !
I had the opportunity to also speak with the owner and she listened to everything I had to say which was greatly appreciated.
My wedding day was PERFECT and I owe so much to Molly and the Burns team. They were right on time for pick up and delivery and it made for a seamless set up and tear down.
I cant THANK them all enough. I have photos of my rented items below, they all came out just stunning .
Thank you so much Molly and Team
Fayth

Shannon Jacks _{on Google}

Nov 22nd, 2020

Burns Rent-Alls were amazing!! Our daughters wedding venue canceled because of the pandemic so we had to scramble to throw a backyard wedding. I called several places but Lauren @ Burns was by far the most helpful! She answered all our questions and was so patient! When we decided we needed a different dance floor after one was delivered, they came out and swapped it right away and then we added another wall to the tent, again, no issue!! Every time we called they were great!! Amazing customer service and the guys who came out were super friendly and helpful as well!!! I highly recommend them and will use them again!!