Buffalo Wild Wings

Harlie Hershberger _{on Google}

Mar 20th, 2024

EVERY single time we order food it's messed up. At one point they gave us a credit or next time we came in I just showed them my email between the manager and I. I have told my boyfriend I'm done messing with bdubs but he has his craving for it sometimes so we still get it occasionally. I called tonight about my order being wrong and Taylor said there's nothing they can do unless I bring my meal back in. I'm not driving clear back across town. I did initial that the order was correct only because I couldn't tell in the dim light between traditional and boneless wings. I guess from now on when they have a long line I will sit there and eat my TOGO ORDER in front of them and make sure everything is correct. It really sucks because I love bdubs but the service the last couple years has been TERRIBLE!!
0/10 DO NOT RECOMMEND

Sarah Daugherty _{on Google}

Feb 26th, 2024

We stopped in around 3:00 PM on Saturday to eat after an event we attended at Ball State. When we walked in, it took several minutes to be acknowledged and seated. As we approached the booth, I noticed there was food all over the floor around and under the table and trash in the booth seat. We ordered beverages first. One of us got a Pepsi Zero. It barely had any ice in it and tasted like it was mixed with root beer. There was hardly any carbonation. Another one of us got a sweet tea and it also had barely any ice and had an off-putting taste like it had been sitting for a while and it had WAY too much sugar in it. It was a thicker consistency than tea should be. One of us ordered the cheese curd bacon burger without the tomato, onion, pickles and mayo but all four were on the burger. Another one of us ordered the buffalo ranch chicken wrap and the chicken was cold. Another one of us ordered honey barbecue wings and they were so drenched in sauce that they were inedible. We all got fries and they were not hot and several fries were hard as a rock like they had been left in the fryer for several rounds. When we received the check, I tried to scan the QR code into my app, but when I would hit the scan button, the app just closed. I did learn that I had two coupons and asked the server if I could use one or both. She seemed very annoyed and told me to write my phone number on the receipt and "hopefully it will work." It did work but I still could not scan it into my app. During our meal, there was a female in the kitchen screaming at the staff and was very distracting and concerning. I do not recommend this location and will not be returning when we are in Muncie again.